Contact Center Premium Learning Package

Course Overview

SLI Premium Learning Packages help you maintain your skills and gain knowledge with fast, easy access to training on the entire portfolio of SLI products and technologies. We provide training using a dynamic, online learning platform of ILT, video classroom courses, hands-on labs, and more!
Delivered on demand, at your own pace, 24x7, and worldwide!


WHAT'S INCLUDED?

One Contact Center Instructor-Led Training Course of Your Choice
  • AUCCE1, AUCCE2, ACCXSL, CCCEF, DUCCE, UCCXD, VFCC, APCCE, ACUIC

Plus Access The Following Resources for 1 Full Year:
  • Expert Coaching Sessions with Instructors & Industry Experts
    • Exam Preparation, Planned Contact Center Topics, Open Sessions - ask the experts!
  • Video Reference Library (VRL) - Recorded Training Videos from our Entire Contact Center Library
    • Videos are searchable based on topics!
  • Extended Hands-On Lab Time Beyond Class
  • Discussion Groups
    • Have a question? Our community learning portal allows conversation between you, other learners, SME's, and our instructors!
Learning Assets Will be Added Based on Request.  Don't See What You're Looking For? Just Ask!
 
You will be given access to our community learning portal where you can watch, organize, track, and share your favorite videos, coaching sessions, and more!

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