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CCE Custom Functions

By Mike Keutzer | 34 Min Video  Join Mike in a quick session on Custom Function, as seen in the Formula Editor of CCE Script Editor. We’ll show you the basics in a live demo.

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Collecting CCE Log Files

By Mike Keutzer | 43 Min Video Knowing how to pull log files from key CCE components is half the battle in troubleshooting. This session will explore a few of the tools which can be

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PCCE Software Preparation

By Bruce Wilkinson | 43 Min Video | Technical Level: Intermediate This video discusses the software and system requirements necessary to begin a PCCE installation procedure. The deployment goal is to get a functional PCCE

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In Preparation of SPOG 12.5

By Mike Keutzer | 60 Min Video | Technical Level: Advanced Watch this video for tips on how to run the PCCE 12.5 deployment wizard successfully. Our methods have proven successful in our environment. We

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Using the Keytool Command

By Mike Keutzer | 70 Min Video | Technical Level Advanced The keytool command is a CLI tool used to import/view/delete security certificates on your CVP and ICM servers. Knowing this command becomes more imperative

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UCCEIS Exam Prep – Recorded Webinar

By Mark Wilson | 45 Min Video Technical Level: Beginner Join SLI instructor, Mark Wilson, as he explains key topics in the UCCEIS exam. This session will review the UCCEIS exam topic list and will

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UCCED Exam Prep – Recorded Webinar

By Mark Wilson | 38 Min Video Technical Level: Beginner SLI instructor, Mark Wilson, helps you focus your UCCED exam prep based on specific review topics. This session will review the UCCED exam topic list

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ECE Mythbusters – Recorded Webinar

In Partnership with Outside Expert, eGain | 39 Min Video Updated March 2020 Technical Level: Beginner Join us for this high-level overview of ECE and its rich enterprise capabilities. This presentation will reflect the new

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Resetting or Restoring Cisco IP Phones

By John Meersma | 3 Min Read Technical Level: Beginner Downloadable PDF: Resetting or Restoring Cisco IP Phones Sometimes troubleshooting for Cisco IP phones can be challenging, there can be a number of reasons why an

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