Cisco Contact Center Posts
In this video, Sunset Learning Institute Instructor Marty Griffin introduces an easy- to-use recording tool for Cisco Unified Contact Center…
Follow along with Sunset Learning Institute instructor Mike Keutzer, as he reviews a newer product within CVP, called Cisco Virtualized…
In these videos Sunset Learning Institute instructor Marty Griffin, demonstrates how to customize reports and maximize reporting capabilities using Cisco Unified…
In this webinar, Sunset Learning Institute discusses New Features in Cisco Unified Contact Center Enterprise v10. Sunset Learning Institute (SLI) instructor Bruce…
In this brief discussion Sunset Learning will show you how to get your ICM scripts to run, and the association…
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