UCCEIS Exam Prep – Recorded Webinar
By Mark Wilson | 45 Min Video Technical Level: Beginner Join SLI instructor, Mark Wilson, as he explains key topics in the UCCEIS exam. This
December 16, 2019
By Mark Wilson | 45 Min Video Technical Level: Beginner Join SLI instructor, Mark Wilson, as he explains key topics in the UCCEIS exam. This
By Mark Wilson | 38 Min Video Technical Level: Beginner SLI instructor, Mark Wilson, helps you focus your UCCED exam prep based on specific review
In Partnership with Outside Expert, eGain | 39 Min Video Technical Level: Beginner Join us for this high-level overview of ECE and its rich enterprise
By Maren Mahoney | 50 Min Video Technical Level: Beginner With so many changes to Cisco certifications, it can get confusing on the path you
Downloadable PDF: Resetting or Restoring Cisco IP Phones 3 Min Read Sometimes troubleshooting for Cisco IP phones can be challenging, there can be a number of
2 Min Read While traditional classroom training is still an essential part of learning, students today often need more. Skills learned in the classroom can
By Marty Griffin | 1 Min Read | 41 Min Video In this video, Sunset Learning Institute Contact Center Specialized Instructor Marty Griffin demonstrates in
By Marty Griffin | 1 Min Read | 35 Min Video In this video, Sunset Learning Institute Instructor Marty Griffin introduces an easy-to-use recording tool
By Mike Keutzer | 1 Min Read | 16 Min Video Follow along with Sunset Learning Institute instructor Mike Keutzer, as he reviews a newer
By Marty Griffin | 3 Min Read | 87 Min Video In these videos, Sunset Learning Institute instructor Marty Griffin, demonstrates how to customize reports
By Bruce Wilkinson | 1 Min Read | 60 Min Video In this webinar, Sunset Learning Institute discusses New Features in Cisco Unified Contact Center Enterprise v10
In this brief discussion, Sunset Learning will show you how to get your ICM scripts to run, and the association between the dialed number, call
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