Customizing UCCX Reports to Meet Your Business Goals
By Bruce Wilkinson | 60 Min Video Cisco Contact Center Express (CCX) Reporting for your team can be overwhelming. But we’ve got great news –
Sunset Learning Institute (SLI) has been an innovative leader in developing and delivering authorized technical training since 1996. We develop and deliver scalable technical learning solutions to our technology partners and their customers to help optimize technology investments, improve job performance, grow revenue, reduce costs, mitigate risk, and ultimately increase customer and employee satisfaction.
Our technical learning solutions are offered as events, projects, or managed services. We believe technical training and learning is at the forefront of every successful business and that it is a life-long journey – a learning journey.
By Bruce Wilkinson | 60 Min Video Cisco Contact Center Express (CCX) Reporting for your team can be overwhelming. But we’ve got great news –
By Raymond Doucette | 1 hr. Video In Troubleshooting Meraki Hybrid Networks, you’ll get an overview of the latest Meraki portfolio and capabilities with an
By Bob Elliott | 36 Min Video DOCSIS Provisioning involves DHCP Servers, PNR Extensions, and PCP servers such as an RDU and a DPE. In
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