Customizing UCCX Reports to Meet Your Business Goals
May 25, 2023
By Bruce Wilkinson | 60 Min Video Cisco Contact Center Express (CCX) Reporting for your team can be overwhelming. But we’ve got great news –
Technical Training Institute
Sunset Learning Institute (SLI) has been an innovative leader in developing and delivering authorized technical training since 1996. We develop and deliver scalable technical learning solutions to our technology partners and their customers to help optimize technology investments, improve job performance, grow revenue, reduce costs, mitigate risk, and ultimately increase customer and employee satisfaction.
Our technical learning solutions are offered as events, projects, or managed services. We believe technical training and learning is at the forefront of every successful business and that it is a life-long journey – a learning journey.
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Troubleshooting Meraki Hybrid Networks
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By Raymond Doucette | 1 hr. Video In Troubleshooting Meraki Hybrid Networks, you’ll get an overview of the latest Meraki portfolio and capabilities with an
DOCSIS Provisioning with Cisco PCP & PNR
April 10, 2023
By Bob Elliott | 36 Min Video DOCSIS Provisioning involves DHCP Servers, PNR Extensions, and PCP servers such as an RDU and a DPE. In
See What Our Customers Are Saying...
I had my first training classes here in November and I absolutely LOVED it. The staff makes you feel welcome and the training was fantastic. The class is paced perfectly and our instructor Ben, is phenomenal at teaching the concepts and making sure you understand what he just taught you. He is amazingly patient with the students and I love that there is no such thing as a stupid question. The atmosphere at this institute was warm and inviting. They have breakfast items and bake cookies every afternoon. I will definitely be back the first chance I get.
I have been going to Sunset Learning for a lot of years now and the experience has always been a positive one. What you learn from their knowledgeable instructors just simply can't have a price on it. My first cert. there was a CNA - Certified Novell Administrator and I have never looked back since. They always have donuts and bagels in the morning and the front office make some delicious cookies at 2 pm everyday...Great people!
Everyone was very professional and a joy to talk to. Whether attending in person or via the Internet, the instructors are very knowledgeable and accommodating. I highly recommend that anyone looking for IT training consider Sunset Learning!
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