Routing Strategies and Call Flows for Webex Contact Center
September 22, 2022
By Mike Keutzer | 65 Min Video In this session, we’ll review several key components required to get an inbound call into the Webex Contact
Technical Training Institute
Sunset Learning Institute (SLI) has been an innovative leader in developing and delivering authorized technical training since 1996. We develop and deliver scalable technical learning solutions to our technology partners and their customers to help optimize technology investments, improve job performance, grow revenue, reduce costs, mitigate risk, and ultimately increase customer and employee satisfaction.
Our technical learning solutions are offered as events, projects, or managed services. We believe technical training and learning is at the forefront of every successful business and that it is a life-long journey – a learning journey.
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SLI's Digital Learning COMMUNITY
NEXT ON-DEMAND
NEXT On-Demand is SLI’s online community filled with valuable resources and technical training to help you along your learning journey. Our digital learning platform gives members 365-day access to our technical learning solutions and our entire digital course library, along with other tools to interact with our instructors and other community members.
We are continually adding to our community based on feedback and recommendations from our members. Come be a part of this journey with us and solve all your technical training needs in one place!
“I’m grateful for how it has helped me grow in my career path!”
"I have really enjoyed the training videos in NEXT. There is expert content available that is available nowhere else. It’s an outstanding opportunity to learn and the content is excellent. I would highly recommend NEXT to anyone. The video library is extensive and is priced for an incredible value. Thanks for the opportunity to be a part of this community. I’m grateful for how it has helped me to grow in my career path!”
ChAD, UCCE Engineer
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Introduction to Arista ACE Campus
August 31, 2022
By Gregg Mills | 52 Min Video CloudVision Portal is Arista’s management/automation tool for their switches. Arista CloudVision WiFi (now named Cognitive Unified Edge (CUE)
Meraki Hybrid Networking
August 17, 2022
By Raymond Doucette | 57 Min Video This session will introduce the Meraki portfolio from the point of view of planning for a hybrid deployment
See What Our Customers Are Saying...
I had my first training classes here in November and I absolutely LOVED it. The staff makes you feel welcome and the training was fantastic. The class is paced perfectly and our instructor Ben, is phenomenal at teaching the concepts and making sure you understand what he just taught you. He is amazingly patient with the students and I love that there is no such thing as a stupid question. The atmosphere at this institute was warm and inviting. They have breakfast items and bake cookies every afternoon. I will definitely be back the first chance I get.
I have been going to Sunset Learning for a lot of years now and the experience has always been a positive one. What you learn from their knowledgeable instructors just simply can't have a price on it. My first cert. there was a CNA - Certified Novell Administrator and I have never looked back since. They always have donuts and bagels in the morning and the front office make some delicious cookies at 2 pm everyday...Great people!
Everyone was very professional and a joy to talk to. Whether attending in person or via the Internet, the instructors are very knowledgeable and accommodating. I highly recommend that anyone looking for IT training consider Sunset Learning!
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