Webex Contact Center Tenant Profiles
June 23, 2022
By Mike Keutzer | 55 Min. Video In this video, we’ll demonstrate the Webex Control Hub and the Webex Contact Center Portal to show the
Technical Training Institute
Sunset Learning Institute (SLI) has been an innovative leader in developing and delivering authorized technical training since 1996. We develop and deliver scalable technical learning solutions to our technology partners and their customers to help optimize technology investments, improve job performance, grow revenue, reduce costs, mitigate risk, and ultimately increase customer and employee satisfaction.
Our technical learning solutions are offered as events, projects, or managed services. We believe technical training and learning is at the forefront of every successful business and that it is a life-long journey – a learning journey.
PROUD PARTNERSHIPS
SLI's Digital Learning COMMUNITY
NEXT ON-DEMAND
NEXT On-Demand is SLI’s online community filled with valuable resources and technical training to help you along your learning journey. Our digital learning platform gives members 365-day access to our technical learning solutions and our entire digital course library, along with other tools to interact with our instructors and other community members.
We are continually adding to our community based on feedback and recommendations from our members. Come be a part of this journey with us and solve all your technical training needs in one place!
“I’m grateful for how it has helped me grow in my career path!”
"I have really enjoyed the training videos in NEXT. There is expert content available that is available nowhere else. It’s an outstanding opportunity to learn and the content is excellent. I would highly recommend NEXT to anyone. The video library is extensive and is priced for an incredible value. Thanks for the opportunity to be a part of this community. I’m grateful for how it has helped me to grow in my career path!”
ChAD, UCCE Engineer
WHAT'S NEW
Amazon Connect Contact Lens
May 16, 2022
By Jed Demeule | 90 Minute Video Contact Lens, a feature of Amazon Connect, helps you follow the sentiment and trends of customer conversations in
Wireless and the Internet of Things: Wi-Fi to IoT-Specific Protocols
May 16, 2022
By Tom Carpenter | 59 Min Video In this video, you will learn about the world of IoT and exciting advances made in the past
See What Our Customers Are Saying...
I had my first training classes here in November and I absolutely LOVED it. The staff makes you feel welcome and the training was fantastic. The class is paced perfectly and our instructor Ben, is phenomenal at teaching the concepts and making sure you understand what he just taught you. He is amazingly patient with the students and I love that there is no such thing as a stupid question. The atmosphere at this institute was warm and inviting. They have breakfast items and bake cookies every afternoon. I will definitely be back the first chance I get.
I have been going to Sunset Learning for a lot of years now and the experience has always been a positive one. What you learn from their knowledgeable instructors just simply can't have a price on it. My first cert. there was a CNA - Certified Novell Administrator and I have never looked back since. They always have donuts and bagels in the morning and the front office make some delicious cookies at 2 pm everyday...Great people!
Everyone was very professional and a joy to talk to. Whether attending in person or via the Internet, the instructors are very knowledgeable and accommodating. I highly recommend that anyone looking for IT training consider Sunset Learning!
Previous
Next
