Amazon Connect Contact Lens
By Jed Demeule | 90 Minute Video Contact Lens, a feature of Amazon Connect, helps you follow the sentiment and trends of customer conversations in real-time to identify the crucial company and product feedback. You
By Jed Demeule | 90 Minute Video Contact Lens, a feature of Amazon Connect, helps you follow the sentiment and trends of customer conversations in real-time to identify the crucial company and product feedback. You
By Tom Carpenter | 59 Min Video In this video, you will learn about the world of IoT and exciting advances made in the past decade. Then, you will explore the wireless IoT use cases
By Raymond Doucette | 65 Min Video This session will review the key considerations and operational details of a hybrid Cisco environment; including protocol compatibility and behaviors, mechanisms to achieve interoperability, and tools and techniques
By John Gardner | 37 Min Video With the new emergence of the UCSX system with Intersight, it is important for engineers from all walks to be familiar with the coming changes. We will cover
By Russell Hughes | 38 Min Video In this webinar, we’ll have a discussion of using BGP Community Strings to influence Routing by setting and matching BGP Community Strings and creating a Community-list. After attending
By Maren Mahoney | 45 Min Video Reading and writing REGEX expressions is one of the keys to sophisticated call routing and signaling manipulation in Cisco Expressway. In this session, you will learn the core
By Andrew Stibbards | 45 Minute Video In this session, we will dive into the new ISE 3.0 code for the Cisco Identity Services Engine. We will examine the updates to the management page, as
By Jed Demeule | 41 Minute Video In this session, you will learn how to create an AWS account and then provision an Amazon Connect instance. Then you will perform a basic configuration of Amazon
By Dennis Nofsinger | 51 Min Video In this Tech Talk, we will cover the 2.4 GHz, 5 GHz, and 6 GHz improvements 802.11ax (Wi-Fi6 and Wi-Fi6E) created by IEEE to meet the demands of
By Andrew Stibbards | 12 Min Video The Understanding Cisco Cybersecurity Operations Fundamentals (CBROPS) v1.0 course teaches you security concepts, common network and application operations and attacks, and the types of data needed to investigate
By Vick Tagawa | 60 Min Video Public cloud service providers like AWS provide the infrastructure and platform services that enable customers to quickly build and host a variety of applications. This is great, but
By Mike Keutzer | 34 Min Video Join Mike in a quick session on Custom Function, as seen in the Formula Editor of CCE Script Editor. We’ll show you the basics in a live demo.
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