Tech Talk Webinar

Meraki Hybrid Networking

By Raymond Doucette | 57 Min Video This session will introduce the Meraki portfolio from the point of view of planning for a hybrid deployment consisting of cloud-managed Cisco Meraki components and on-premise managed Cisco

Read More »

UCS-X 5th Generation Update

By John Gardner | 50 Min Video In this session, we will be covering the recently released UCS-X 5th Generation equipment updates. This includes an update to the IFM (Intelligent Fabric Module), XFM (Cross Fabric

Read More »

Webex Contact Center Tenant Profiles

By Mike Keutzer | 55 Min. Video In this video, we’ll demonstrate the Webex Control Hub and the Webex Contact Center Portal to show the fundamental configuration aspects of the User/Site/Team relationship. An overview of

Read More »

Amazon Connect Contact Lens

By Jed Demeule | 90 Minute Video Contact Lens, a feature of Amazon Connect, helps you follow the sentiment and trends of customer conversations in real-time to identify the crucial company and product feedback. You

Read More »

Troubleshooting Meraki Cloud-Managed Networks

By Raymond Doucette | 65 Min Video This session will review the key considerations and operational details of a hybrid Cisco environment; including protocol compatibility and behaviors, mechanisms to achieve interoperability, and tools and techniques

Read More »

REGEX Expressions in Cisco Expressway

By Maren Mahoney | 45 Min Video Reading and writing REGEX expressions is one of the keys to sophisticated call routing and signaling manipulation in Cisco Expressway. In this session, you will learn the core

Read More »

What’s New In ISE 3.0?

By Andrew Stibbards | 45 Minute Video In this session, we will dive into the new ISE 3.0 code for the Cisco Identity Services Engine. We will examine the updates to the management page, as

Read More »

Deploying an Amazon Connect Instance

By Jed Demeule | 41 Minute Video In this session, you will learn how to create an AWS account and then provision an Amazon Connect instance. Then you will perform a basic configuration of Amazon

Read More »