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Optimizing Wireshark for Packet Analysis
By John Meersma | 11 Min Video This tutorial by John Meersma focuses on optimizing Wireshark for network packet analysis. It teaches viewers how to
July 8, 2026
Using AI to Troubleshoot Common Webex Calling Scenarios
By John Meersma | 43 Min Video This video demonstrates how AI can help Cisco Collaboration administrators troubleshoot and manage Webex Calling more effectively. Through
July 1, 2026
Building an AI Audit Team
By Ed Finger | 65 Min Video As AI systems become embedded across financial services, healthcare, government, and enterprise operations, internal audit teams face a
June 18, 2026
Choose Your Cert & Get Exam-Ready: AB‑730 vs AB‑731 (Study Guides Included)
By Brad Haynes | 50 Min Video Join Sunset Learning Institute as part of Microsoft’s AI Skills Fest to explore and compare two of Microsoft’s
June 10, 2026
From Wi‑Fi 6/6E to Wi‑Fi 7: What’s New and Why It Matters
By Gregg Mills | 60 Min Video Wi‑Fi 7 is the next evolution of wireless networking, delivering higher speeds, lower latency, and more reliable connectivity
June 1, 2026
Build Your First SMS Automation Flow in Webex Connect
By Jed Demeule | 70 Min Video Discover how simple SMS automation can improve your customer journey. In this video, Jed Demeule shows how to
May 11, 2026
AI Training Beyond the Buzz: Real Skills That Get You Hired
Artificial intelligence is everywhere—on headlines, in boardrooms, and embedded into nearly every modern productivity tool. But while the conversation around AI keeps getting louder, many
March 25, 2026
From AI Strategy to Implementation: Cisco’s AIBIZ and AITECH Paths
By Brad Haynes | 52 Min Video Artificial intelligence is rapidly becoming a core capability for every organization, but successful adoption requires both a strong
March 20, 2026
The Evolution of Contact Centers & Adoption
In this episode of Train to Gain, Erin and Katie are joined by Nate Mengel and Pete Brown from Sunset Learning Institute to discuss the
March 12, 2026
Designing and Operating Arista Leaf-Spine Fabrics
By Russell Hughes | 50 Min Video Leaf-spine is the standard data center architecture, but designing a fabric that scales cleanly and operating it reliably
February 20, 2026
Intro to Parsing JSON Data: For API Integrations to Contact Center Applications
By Mark Wilson | 55 Min Video As a contact center admin writing scripts, you probably deal with JSON every week in order to parse
February 20, 2026
Intro to Parsing XML Data: For API Integrations to Contact Center Applications
By Mark Wilson | 55 Min Video As a contact center admin writing scripts, you probably deal with XML every week in order to parse
February 17, 2026
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