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Build Your First SMS Automation Flow in Webex Connect
By Jed Demeule | 70 Min Video Discover how simple SMS automation can improve your customer journey. In this video, Jed Demeule shows how to
May 11, 2026
From Dread to Excitement: Better Networks with Arista Automation
By Tony Bourke | 60 Min Video Network automation can feel intimidating, especially when managing complex Arista networks. But with the right tools and guidance,
April 29, 2026
AI Training Beyond the Buzz: Real Skills That Get You Hired
Artificial intelligence is everywhere—on headlines, in boardrooms, and embedded into nearly every modern productivity tool. But while the conversation around AI keeps getting louder, many
March 25, 2026
From AI Strategy to Implementation: Cisco’s AIBIZ and AITECH Paths
By Brad Haynes | 52 Min Video Artificial intelligence is rapidly becoming a core capability for every organization, but successful adoption requires both a strong
March 20, 2026
The Evolution of Contact Centers & Adoption
In this episode of Train to Gain, Erin and Katie are joined by Nate Mengel and Pete Brown from Sunset Learning Institute to discuss the
March 12, 2026
Designing and Operating Arista Leaf-Spine Fabrics
By Russell Hughes | 50 Min Video Leaf-spine is the standard data center architecture, but designing a fabric that scales cleanly and operating it reliably
February 20, 2026
Intro to Parsing JSON Data: For API Integrations to Contact Center Applications
By Mark Wilson | 55 Min Video As a contact center admin writing scripts, you probably deal with JSON every week in order to parse
February 20, 2026
Intro to Parsing XML Data: For API Integrations to Contact Center Applications
By Mark Wilson | 55 Min Video As a contact center admin writing scripts, you probably deal with XML every week in order to parse
February 17, 2026
Cloud Certifications That Can Transform Your Career in 2026
Cloud computing continues to dominate the global tech landscape, powering everything from AI workloads to enterprise modernization. As organizations double down on cloud investments, certifications
February 13, 2026
AI Security Fundamentals: Threats, Controls & Red Teaming
By Brad Haynes | 54 Min Video AI systems like ChatGPT and Copilot are now critical enterprise tools, but they introduce entirely new security risks
January 29, 2026
Why Networking Skills Are Still Essential in the Age of AI
Artificial Intelligence (AI) and cloud technologies are transforming the IT landscape at an unprecedented pace. Automation, machine learning, and intent-based networking promise to simplify operations
January 14, 2026
APIs for Everyone: How Webex and Postman Make Work Easier
By John Meersma | 60 Min Video APIs aren’t just for developers anymore. Discover how you can work faster, better, and smarter with Cisco Webex
December 10, 2025
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