By Maren Mahoney | 31 Min Video With the seeming permanent move to more users working remotely, the ability for their devices to register to CUCM via Expressway-MRA is business-critical. The ability to read and
By Maren Mahoney | 46 Min Video For complex dial plans, especially in a globalized call routing environment, troubleshooting digit manipulation and call path can be difficult. This session will show how to use the
By Maren Mahoney | 20 Min Video In a Cisco Unified Communications Manager Express (CUCME) deployment, the provisioning of the conference and transcode resources is just as important as it is in full CUCM deployment.
By Maren Mahoney | 63 Min Video | Technical Level: Beginner This is an introduction to key encryption concepts and how these concepts fit into a Cisco Collaboration Environment. Endpoint-related terms ITL, CTL, and TVS
By Ben Nguyen | 60 Min Video | Technical Level: Beginner This video is a basic introduction to Webex Calling, including calling infrastructure, signaling, subscription, and supported devices. After watching this video, you will be
By John Meersma | 45 Minute Video | Technical Level: Intermediate In this video, we’ll go over how to create new persistent chat spaces, add participants to existing spaces, and post messages to a space.
By Maren Mahoney | 45 Min Video In this session, you will learn how to use the bulk edit feature of CUCM, how to use multi-argument queries to refine searches (in both BAT and in
By John Meersma | 5 Min. Video | Technical Level: Intermediate Join SLI Instructor, John Meersma, as he walks you through the step-by-step process to configure the Cisco Jabber client, setup Cisco Unified Configuration Manager
By John Meersma | 6 Min Read and 7 Min Video | Technical Level: Intermediate Join SLI Instructor, John Meersma, as he explains how to configure Cisco Prime Collaboration, with both provisioning and assurance, to
By John Meersma | 6 Min. Read and Video | Technical Level: Intermediate SLI Instructor, John Meersma, demonstrates how to configure Cisco MediaSense Server to integrate with Unified Communication Manager in this new video. He
By Maren Mahoney | 50 Min. Video | Technical Level: Advanced Join SLI CCIE Instructor, Maren Mahoney, as she discusses how to use trace files to troubleshoot media resource allocation. Then, she will walk through
By John Meersma | 4 Min Read | Technical Level: Intermediate Here are two very cool tips that can save lots of time; use Phone Migration to change phone models and Import/Export to easily copy
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