Women in Technology
As a leader in technology training, Sunset Learning keeps up with trends in the technology industry. This includes diversity in the workplace. It’s no secret
June 13, 2019
Configuring Phone Load Updates on CUCM
SLI instructor, John Meersma, takes you through step-by-step instructions on how to update phone load files on CUCM and test them before deploying them.
February 8, 2019
neXT Steps – The Evolution of Training
While traditional classroom training is still an essential part of learning, students today often need more. Skills learned in the classroom can quickly become obsolete
December 10, 2018
New Jabber Multiline Feature
Sunset Learning Instructor, Maren Mahoney, explains the Multiline feature new in Jabber 12, including requirements, features and limitations. Jabber 12 now allows you to have
November 12, 2018
CUCM ILS Configuration Demo With SME Setup
Sunset Learning Instructor, John Meersma, takes you through the CUCM ILS Configuration followed by an SME setup demonstration. ILS (Intercluster Lookup Service) lets users call
January 30, 2018
Cisco Answer File Generator How-to
In this video, Maren Mahoney (CCIE Collaboration #50569) demonstrates how to create Answer Files using Cisco’s Answer File Generator, as well as build virtual floppies to
February 22, 2017
SIP – Session Initiation Protocol Fundamentals
Session Initiation Protocol (SIP) is seemingly everywhere these days; voice, video, instant messaging, telephony providers all rely on SIP to establish, maintain, and tear down
June 15, 2016
Cisco IOS Voice Translations – Part 4: Testing and Troubleshooting Voice Translation Profiles
Downloadable PDF: Cisco IOS Voice Translations – Part 4 By Maren Mahoney, Sunset Learning Institute Cisco Specialized Instructor This is the fourth part of a
April 2, 2015
Cisco IOS Voice Translations – Part 3: Building and Applying Advanced Expressions in Voice Translation Profiles
Downloadable PDF: Cisco IOS Voice Translations – Part 3 By Maren Mahoney, Sunset Learning Cisco Unified Communications Specialized Instructor This is the third part of
January 7, 2014
Cisco IOS Voice Translations – Part 2: Writing and Applying Voice Translation Rules and Voice Translation Profiles
Cisco IOS Voice Translations – Part 2: Writing and Applying Voice Translation Rules and Voice Translation Profiles By Maren Mahoney, Sunset Learning Cisco Unified Communications
January 7, 2014
Cisco IOS Voice Translations – Part 1: The Basics of Voice Translation Rules
Cisco IOS Voice Translations – Part 1: The Basics of Voice Translation Rules By Maren Mahoney, Sunset Learning Cisco Unified Communications Specialized Instructor PDF Download: Cisco IOS
January 7, 2014
Cisco Unified Communications Manager Express 10.5 Updates and Requirements
Here is a list of updates and requirements for Cisco Unified Communications Manager Express v10.5 compiled by Sunset Learning Institute. See Full List of
December 3, 2013