Cisco Collaboration Archives | Sunset Learning Institute

Configuring Phone Load Updates on CUCM

SLI instructor, John Meersma, takes you through step-by-step instructions on how to update phone load files on CUCM and test them before deploying them.

February 8, 2019

neXT Steps – The Evolution of Training

While traditional classroom training is still an essential part of learning, students today often need more. Skills learned in the classroom can quickly become obsolete

December 10, 2018

New Jabber Multiline Feature

Sunset Learning Instructor, Maren Mahoney, explains the Multiline feature new in Jabber 12, including requirements, features and limitations. Jabber 12 now allows you to have

November 12, 2018

CUCM ILS Configuration Demo With SME Setup

Sunset Learning Instructor, John Meersma, takes you through the CUCM ILS Configuration followed by an SME setup demonstration. ILS (Intercluster Lookup Service) lets users call

January 30, 2018

Cisco Answer File Generator How-to

In this video, Maren Mahoney (CCIE Collaboration #50569) demonstrates how to create Answer Files using Cisco’s Answer File Generator, as well as build virtual floppies to

February 22, 2017

SIP – Session Initiation Protocol Fundamentals

Session Initiation Protocol (SIP) is seemingly everywhere these days; voice, video, instant messaging, telephony providers all rely on SIP to establish, maintain, and tear down

June 15, 2016

Cisco IOS Voice Translations – Part 4: Testing and Troubleshooting Voice Translation Profiles

Downloadable PDF: Cisco IOS Voice Translations – Part 4 By Maren Mahoney, Sunset Learning Institute Cisco Specialized Instructor This is the fourth part of a

April 2, 2015

Cisco IOS Voice Translations – Part 3: Building and Applying Advanced Expressions in Voice Translation Profiles

Downloadable PDF: Cisco IOS Voice Translations – Part 3 By Maren Mahoney, Sunset Learning Cisco Unified Communications Specialized Instructor This is the third part of

January 7, 2014

Cisco IOS Voice Translations – Part 2: Writing and Applying Voice Translation Rules and Voice Translation Profiles

Cisco IOS Voice Translations – Part 2: Writing and Applying Voice Translation Rules and Voice Translation Profiles By Maren Mahoney, Sunset Learning Cisco Unified Communications

January 7, 2014

Cisco IOS Voice Translations – Part 1: The Basics of Voice Translation Rules

Cisco IOS Voice Translations – Part 1: The Basics of Voice Translation Rules By Maren Mahoney, Sunset Learning Cisco Unified Communications Specialized Instructor PDF Download: Cisco IOS

January 7, 2014

Cisco Unified Communications Manager Express 10.5 Updates and Requirements

Here is a list of updates and requirements for Cisco Unified Communications Manager Express v10.5 compiled by Sunset Learning Institute. See Full List of

December 3, 2013

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