By Maren Mahoney | 45 Min Video Reading and writing REGEX expressions is one of the keys to sophisticated call routing and signaling manipulation in Cisco Expressway. In this session, you will learn the core

By Maren Mahoney | 31 Min Video With the seeming permanent move to more users working remotely, the ability for their devices to register to CUCM via Expressway-MRA is business-critical. The ability to read and

By Maren Mahoney | 46 Min Video For complex dial plans, especially in a globalized call routing environment, troubleshooting digit manipulation and call path can be difficult. This session will show how to use the

By Maren Mahoney | 20 Min Video In a Cisco Unified Communications Manager Express (CUCME) deployment, the provisioning of the conference and transcode resources is just as important as it is in full CUCM deployment.

By Maren Mahoney | 63 Min Video | Technical Level: Beginner This is an introduction to key encryption concepts and how these concepts fit into a Cisco Collaboration Environment. Endpoint-related terms ITL, CTL, and TVS

By Ben Nguyen | 60 Min Video | Technical Level: Beginner This video is a basic introduction to Webex Calling, including calling infrastructure, signaling, subscription, and supported devices. After watching this video, you will be

By John Meersma | 45 Minute Video | Technical Level: Intermediate In this video, we’ll go over how to create new persistent chat spaces, add participants to existing spaces, and post messages to a space.

By Maren Mahoney | 45 Min Video In this session, you will learn how to use the bulk edit feature of CUCM, how to use multi-argument queries to refine searches (in both BAT and in

By John Meersma | 5 Min. Video | Technical Level: Intermediate Join SLI Instructor, John Meersma, as he walks you through the step-by-step process to configure the Cisco Jabber client, setup Cisco Unified Configuration Manager

By John Meersma | 6 Min. Read and Video | Technical Level: Intermediate SLI Instructor, John Meersma, demonstrates how to configure Cisco MediaSense Server to integrate with Unified Communication Manager in this new video. He