AWS

Amazon Connect Contact Lens

By Jed Demeule | 90 Minute Video Contact Lens, a feature of Amazon Connect, helps you follow the sentiment and trends of customer conversations in real-time to identify the crucial company and product feedback. You

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Deploying an Amazon Connect Instance

By Jed Demeule | 41 Minute Video In this session, you will learn how to create an AWS account and then provision an Amazon Connect instance. Then you will perform a basic configuration of Amazon

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How AWS Certification Maps to Job Roles

By Ted Trentler | 35 Min Video AWS Certification validates cloud expertise to help professionals highlight in-demand skills and organizations build effective, innovative teams for cloud initiatives using AWS. Learn about diverse certification exams and

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