What’s New in UCCX v12?

By Bruce Wilkinson | 55 Min Video While many might describe UCCX V12 as ‘Same candy – different wrapper’ there are nonetheless some hidden gems that make this release well worth the upgrade. You’ll notice

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PNR 11.1: Why do you need the new version?

By Bob Elliott | 41 Min Video Recent versions of Cisco Prime Network Registrar support Docker Containerization, Relay Health Check, Swagger REST APIs, and Expanded DNS Security. In this video, we will discuss PNR versions

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Network Automation with Arista CloudVision

By Terry Jenkins | 45 Min Video This video will focus on network automation. CloudVision is a Network Automation platform among many other things. Arista can help any organization adopt a Network Automation plan regardless

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Introduction to Arista ACE Campus

By Gregg Mills | 52 Min Video CloudVision Portal is Arista’s management/automation tool for their switches. Arista CloudVision WiFi (now named Cognitive Unified Edge (CUE) is Arista’s management automation tool for wireless access points, wireless

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Meraki Hybrid Networking

By Raymond Doucette | 57 Min Video This session will introduce the Meraki portfolio from the point of view of planning for a hybrid deployment consisting of cloud-managed Cisco Meraki components and on-premise managed Cisco

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UCS-X 5th Generation Update

By John Gardner | 50 Min Video In this session, we will be covering the recently released UCS-X 5th Generation equipment updates. This includes an update to the IFM (Intelligent Fabric Module), XFM (Cross Fabric

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Webex Contact Center Tenant Profiles

By Mike Keutzer | 55 Min. Video In this video, we’ll demonstrate the Webex Control Hub and the Webex Contact Center Portal to show the fundamental configuration aspects of the User/Site/Team relationship. An overview of

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Amazon Connect Contact Lens

By Jed Demeule | 90 Minute Video Contact Lens, a feature of Amazon Connect, helps you follow the sentiment and trends of customer conversations in real-time to identify the crucial company and product feedback. You

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