Customizing UCCX Reports to Meet Your Business Goals
By Bruce Wilkinson | 60 Min Video Cisco Contact Center Express (CCX) Reporting for your team can be overwhelming. But
May 25, 2023
The ACE Campus course is designed around Arista’s cutting-edge Software Defined Cloud Networks architecture. Engineers will learn the Arista campus network architecture and how to implement a WiFi campus network using Arista switches and Access Points (APs).
Through practical hands-on instruction and experience, you will learn best practices for the deployment of Meraki and hybrid solutions, and be able to configure, and troubleshoot Meraki cloud-based and hybrid networks using the Meraki Dashboard and analytics as well as third-party tools.
The Cisco UCS X-Series with Intersight Deployment course will enable Cisco customers, internal and Partner SEs/FEs to deploy the UCS X9508 chassis, X210c compute nodes, X6400 Series Fabric Interconnects, and options.
Sunset Learning Institute has played an integral part in developing and delivering Cisco Contact Center training for over 20 years. If you are a Cisco partner, be sure to check out the new ATP requirements and exclusive SLI bundles.
Sunset Learning has developed a 4-day, hands-on, instructor-led training intended for administrators, team leads, workflow analysts, systems engineers, and Cisco partners requiring Day 2 support of the Webex Contact Center environment.
Sunset Learning has developed a 4-day, hands-on, instructor-led training intended for administrators, systems engineers, and AWS partners. This lab-intensive course enables learners to implement Amazon Connect as a cloud-native Contact Center.
By Bruce Wilkinson | 60 Min Video Cisco Contact Center Express (CCX) Reporting for your team can be overwhelming. But
By Raymond Doucette | 1 hr. Video In Troubleshooting Meraki Hybrid Networks, you’ll get an overview of the latest Meraki
By Bob Elliott | 36 Min Video DOCSIS Provisioning involves DHCP Servers, PNR Extensions, and PCP servers such as an
By Andrew Stibbards & Hank Preston | Do you have a Cisco certification that’s about to expire? Don’t risk losing
Corporate Headquarters
12120 Sunset Hills Road
Suite 100
Reston, VA 20190
Operational Headquarters
6892 South Yosemite Court
Suite 1-101
Centennial, CO 80112
West Coast Office
111 N. Market Street
Suite 300
San Jose, CA 95113