Sunset Learning Institute has worked with Cisco to develop brand new Contact Center Enterprise curriculum. The curriculum is now based on PCCE v12.5. The new classes will more accurately match job roles, reduce total class days per role, improve curriculum flow, and reduce duplicate content.
SLC’s are training credits available for purchase to use for what YOU want! From technical training to development services, to learning consulting or mentoring services, there’s something for you and your team to capitalize on.