Webex Contact Center Tenant Profiles
By Mike Keutzer | 55 Min. Video In this video, we’ll demonstrate the Webex Control Hub and the Webex Contact
June 23, 2022
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The new ACE program is structured on a simple multi-level model. As you learn and master new skills you should increase your certification level. No nested courses requiring you to pass two or more individual courses to complete a single certification.
Through practical hands-on instruction and experience, you will learn best practices for the deployment of Meraki and hybrid solutions, and be able to configure, and troubleshoot Meraki cloud-based and hybrid networks using the Meraki Dashboard and analytics as well as third-party tools.
The Cisco UCS X-Series with Intersight Deployment course will enable Cisco customers, internal and Partner SEs/FEs to deploy the UCS X9508 chassis, X210c compute nodes, X6400 Series Fabric Interconnects, and options.
Sunset Learning Institute has played an integral part in developing and delivering Cisco Contact Center training for over 20 years. If you are a Cisco partner, be sure to check out the new ATP requirements and exclusive SLI bundles.
Sunset Learning has developed a 3-day, hands-on, instructor-led training intended for administrators, team leads, workflow analysts, systems engineers, and Cisco partners requiring Day 2 support of the Webex Contact Center environment.
Sunset Learning has developed a 4-day, hands-on, instructor-led training intended for administrators, systems engineers, and AWS partners. This lab-intensive course enables learners to implement Amazon Connect as a cloud-native Contact Center.
By Mike Keutzer | 55 Min. Video In this video, we’ll demonstrate the Webex Control Hub and the Webex Contact
By Jed Demeule | 90 Minute Video Contact Lens, a feature of Amazon Connect, helps you follow the sentiment and
By Tom Carpenter | 59 Min Video In this video, you will learn about the world of IoT and exciting
By Raymond Doucette | 65 Min Video This session will review the key considerations and operational details of a hybrid
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