New Cisco Contact Center Enterprise (CCE) Curriculum v12.5
By Vick Tagawa | 23 Min Video | Technical Level: Beginner
In this webinar, Sunset Learning Institute CTO Vick Tagawa will introduce the new Cisco Contact Center Enterprise (CCE) curriculum, review the ATP requirements and exam mappings, and give you a timeline of the launch plan.
- Cisco Contact Center Portfolio Overview
- Need for New Curriculum
- New Curriculum Introduction
- Preview of New Partner Requirements
- Launch Timeline
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Vick has over 30 years of training and IT industry experience. He has a degree in Electrical Engineering and has earned technology vendor certifications on Unix, Novell Netware, Microsoft, and Cisco. He certified as a Certified Cisco Systems Instructor in 1997 and has maintained his CCIE certification since 2001.Tags: Cisco Contact Center