Artificial Intelligence is no longer a futuristic concept. It’s here, and it’s rapidly transforming the workplace and how we work. As businesses adapt to AI in the workplace, workers must do the same by learning new skills and understanding how to collaborate with these powerful tools.

This blog explores how AI is revolutionizing the workplace and the training programs you need to stay competitive and thrive in this rapidly evolving landscape.

Key Takeaways:

• How AI has integrated into the workplace.
• Skills that are becoming obsolete and are in demand.
• Training programs to learn AI

The New AI-Driven Workplace

AI isn’t going anywhere, so it’s time to embrace it in the workplace. From automating repetitive tasks to enhancing decision-making and customer engagement, AI reshapes how businesses function across industries. This new AI-driven workplace is not just about efficiency; it’s about unlocking new levels of creativity, speed, and strategic insight.

Key Areas of Transformation

Those tedious tasks you hate doing? See if AI can help you streamline them. Wracking your brain trying to write an email? Ask AI to produce a draft to get you started.

There are several use cases for AI in the workplace.

• Automation of Repetitive Tasks (e.g., data entry, customer service chatbots)
• Enhanced Decision-Making (e.g., predictive analytics, AI-powered insights)
• Personalized Customer Experiences (e.g., recommendation engines, marketing AI)
• AI-Augmented Creativity and Design (e.g., generative tools for content, design)

Industries Most Impacted

Although AI can’t replace the value a human brings to a job role, it has had a bigger impact on some industries and job roles than others. For good or bad, these are the industries that have been the most impacted by AI in the workplace.

• Tech and Software Development
• Finance and Banking
• Healthcare
• Retail and E-commerce
• Marketing and Advertising

If you’re in one of these industries or job roles, it doesn’t mean AI is going to replace you. It simply means you need to adopt AI faster than other people and learn how it can support your job responsibilities.

Skills That Are Becoming Obsolete and Those in Demand

You might be worried about being replaced by AI. While AI is starting to replace certain aspects of a job, you are still valuable to an organization. Here is a list of skills being replaced by AI and those that are on the rise.

On the Decline

• Routine administrative work
• Manual data processing
• Rule-based customer support
• Simple document review
• Inventory tracking
• Scheduling and calendar management
• Basic copywriting

On the Rise

• Prompt engineering
• Data literacy and analysis
• Human-AI collaboration skills
• Critical thinking and ethical judgment in AI use
• Creative thinking and innovation
• Cybersecurity and AI risk management

Understanding the skills employers look for can help you focus your learning efforts.

How to Get Trained for the AI Era

There are several resources available to learn how to use AI in the workplace. Consider your goals to choose the best learning program for your career.

Identify Your Learning Goals

Are you looking to build AI or use AI in your work? Identifying your AI learning goals is important because it helps you focus your time and energy on the skills that are most relevant to your career or interests.

AI is a broad field, covering everything from coding machine learning models to using AI tools for marketing, design, or business decision-making. Without clear goals, it’s easy to get overwhelmed or invest in training that doesn’t align with your needs.

By defining what you want to achieve, you can choose the right learning path, tools, and resources to reach your objectives efficiently and effectively.

Top Training Programs

Sunset Learning is committed to helping professionals adopt AI quickly and confidently. We offer SLI exclusive AI programs and also partner with leading organizations to offer flexible, hands-on programs that include real-world projects and industry-recognized certificates. Whether you’re just starting or advancing your skills, these programs are designed to help you succeed in today’s AI-powered world.

• AI CERTs: AI CERTs™ training offers certifications to help IT professionals and business leaders pursue a career in artificial intelligence. With 40+ industry-respected certifications for career advancement, novices and professionals alike can transform their careers. AI certifications help you stand out in the competitive job market by demonstrating your expertise and dedication.
• Microsoft: Microsoft is widely recognized as a top provider of AI training due to its deep expertise in cloud computing, machine learning, and enterprise technology. Microsoft offers a comprehensive range of AI courses tailored for beginners, professionals, and developers alike. These courses cover everything from foundational AI concepts to hands-on training with tools like Azure AI, Power Platform, and Copilot. With a strong focus on real-world applications, certifications, and integration with widely used tools, Microsoft equips learners with the skills needed to thrive in today’s AI-driven workplace.
• Amazon Web Services (AWS): AWS offers a wide range of AI and machine learning training courses. These courses are designed for various skill levels—from beginners to advanced practitioners—and cover both foundational concepts and hands-on technical skills. AWS provides flexible, industry-recognized AI training that prepares individuals and teams to build and deploy AI solutions using its cloud services.

Learning Tracks by Career Type

Whether you are in security, business, or development, there are AI courses to enhance your career.

• For Security Job Roles: Automate threat detection and response, analyze vast datasets for anomalies, predict potential vulnerability, and optimize the implementation of security measures.
• For Data Scientists: Automate complex data analysis and modeling processes, thereby enhancing efficiency, accuracy, and the discovery of insights from large datasets.
• For Business and Data Analysts: Automate reporting tasks and generate actionable insights from data to drive decision-making and strategic planning.
• For Machine Learning and Data Engineers: Automate reporting tasks and generate actionable insights from data to drive decision-making and strategic planning.
• For Systems Administrators and Operators: Automate routine tasks, predict system failures, optimize resource allocation, and enhance security through real-time monitoring and anomaly detection.
• For Developers: Streamline code generation, offering bug detection and correction suggestions, optimizing development workflows, and personalizing user experiences in software applications.

Free AI Training

Sunset Learning is committed to helping you embrace AI in the workplace. We offer several free webinars to teach you more about AI. These sessions are hosted by technical experts, offering a great opportunity to learn from the best.

View upcoming and on-demand AI webinars.

Embracing AI Without Fear

AI is a tool, not a threat. It was created to make you more efficient, but not replace your experience and expertise. Human insight and emotional intelligence are still valuable and necessary.

Embracing AI in the workplace is a career advantage. You are pushing yourself to learn something new and use the tool to improve your deliverables.

Take the time to learn how to use AI in the workplace. Get certified and show current or potential employers that you are a modern employee with the necessary skills to get the job done.

FAQs About AI in the Workplace

How is AI used in the workplace?

There are several applications for AI in the workplace. It is used to increase efficiency, support decision-making, and enhance productivity. Every job role can utilize the power of AI.

What are the pros and cons of AI in the workplace?

Like anything, AI has both benefits and challenges. Some pros are that it increases efficiency, minimizes human error, and encourages new ways of problem-solving. On the other hand, AI sometimes reflects biases, has privacy and security concerns, and can reduce critical thinking skills among employees.

Is it ethical to use AI at work?

Organizations and employees can take an ethical approach to AI by informing customers when AI is being used and personal data is collected. It’s also important to train AI systems to avoid bias and discrimination, as well as to train employees to improve their jobs. Learn more in our AI+ Ethics course.

Contact Sunset Learning to learn more about AI in the workplace and how we can support your organization with tailored training and adoption strategies.