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SD-WAN Advanced Operations & Troubleshooting Bootcamp (SDWOTS)

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Overview

SD-WAN: Advanced Operations & Troubleshooting Bootcamp (SDWOTS) v1.0 is a five-day course. We will cover Cisco Software-Defined WAN (SD-WAN) which is an overlay architecture that overcomes the biggest drawbacks of traditional WAN. Students will be able to operate a Cisco SD-WAN over any transport (MPLS, Broadband, LTE, VSAT etc.) and provide troubleshooting, management, policy control and application visibility across the enterprise. This hands-on Course covers the Cisco SD-WAN product and contains extensive labs to reinforce the knowledge learned. 

Target Audience

The primary audience for this course is as follows:

  • Engineering and Planning team evaluating WAN evolution
  • Personnel involved in SD-WAN Design, Implementation and Operation
  • Network Operations team with SD-WAN solution
  • Cisco partners who sell and support SD-WAN solutions

Prerequisites

The knowledge and skills that a learner should have before attending this course are as follows:

  • Familiarity with WAN Networks

Course Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

  • Describe how to deploy SD-WAN
  • Configure SD-WAN environment
  • Deploy Zero-Touch Provisioning
  • Implement SD-WAN Security
  • Configure SD-WAN Policies
  • Operate SD-WAN Devices and software
  • Troubleshoot SD-WAN environment

Full Course Outline

Module 1: Cisco SD-WAN Introduction

  • High-level Cisco SD-WAN Deployment models
  • Application level SD-WAN solution
  • Cisco SDWAN high availability solution
  • Cisco SD-WAN Scalability
  • Cisco SD-WAN Solution Benefits

Module 2: Cisco SD-WAN Orchestration

  • Introduction
  • vManage NMS
  • vSmart Controller
  • vBond Orchestrator
  • Controller Resiliency Architecture

Module 3: Site Architecture and Deployment Models

  • Site Capabilities
  • vEdge Router
  • vEdge form factors

Module 4: Zero Touch Provisioning

  • Overview
  • User Input Required for the ZTP Automatic Authentication Process
  • Authentication between the vBond Orchestrator and a vEdge Router
  • Authentication between the vEdge Router and the vManage NMS
  • Authentication between the vSmart Controller and the vEdge Router

Module 5: Cisco SD-WAN Solution

  • Overlay Management Protocol (OMP)
  • Cisco SDWAN Circuit Aggregation Capabilities
  • Secure Connectivity in Cisco SD-WAN
  • Performance Tracking Mechanisms
  • Application Discovery
  • Dynamic Path Selection
  • Performance Based Routing
  • Dynamic Cloud Access

Module 6: Operations Best Practices  

  • Config: Test Configuration Changes Before Committing
  • NAT: Secure Routers Acting as NATs
  • vEdge Routers: Connect to the Console Port
  • vEdge Routers: Use the Poweroff Command
  • Viptela Devices: Site ID Naming Conventions
  • Viptela Devices: Using the System IP Address
  • vManage NMS: Disaster Recovery

Module 7: Application Monitoring

  • vManage
  • vAnalytics
  • Ecosystem Partner Solutions

Module 8: Troubleshooting Methods  

  • Remote Access
  • Console Access
  • LAN Interfaces 
  • WAN Interfaces
  • Control Connections  

Module 9: General Troubleshooting

  • Check Application-Aware Routing Traffic
  • Collect Device Data To Send to Customer Support
  • Monitor Alarms and Events
  • Monitor TCP Optimization
  • Ping a Viptela Device
  • Run a Traceroute
  • Simulate Flows
  • Troubleshoot Cellular Interfaces
  • Troubleshoot Device Bringup
  • Troubleshoot WiFi Connnections
  • Use Syslog Messages
  • Tunnel Health

Module 10: Troubleshooting: Data Plane Issues   

  • BFD Session Information
  • Cflowd Information
  • Data Policies
  • DPI Information
  • Symptom: Site Cannot Reach Applications in Datacenter    
  • Symptom: vManage Showing vEdge or Interface Down
  • Symptom: Site-Wide Loss of Connectivity (Blackout)   
  • Symptom: Poor Application Performance (Brownout)  
  • Issue Severity Assessment  

Module 11: Troubleshooting: Routing Issues

  • BGP Information
  • Multicast Information
  • OMP Information
  • OSPF Information
  • PIM Information
  • Symptom: Some or All Routes Missing from vEdge Routing table   
  • Symptom: Data Traffic Using Suboptimal Path  
  • Symptom: Data Traffic Not Using All Transports

Module 12: Application-Aware Routing

  • Application Performance with CloudExpress Service
  • Tunnel Latency Statistics
  • Tunnel Loss Statistics

Module 13: Interface Troubleshooting

  • Reset an Interface
  • All Interfaces
  • ARP Table Entries
  • Cellular Interface Information
  • DHCP Server and Interface Information
  • Interface MTU Information
  • Management Interfaces
  • VRRP Information
  • WAN Interfaces

Module 14: Network Operations

  • Check Alarms and Events
  • Check User Accounts and Permissions
  • Deploy the Viptela Overlay Network
  • Determine the Status of Network Sites
  • Control Connections
  • Data Connections
  • Network Performance with vAnalytics Platform
  • OMP Status

Module 15: Security Certificate Troubleshooting

  • Generate a Certificate
  • Upload the vEdge Serial Number File
  • Certificate
  • CSR

Module 16: Viptela Devices Maintenance

  • Decommission a vEdge Cloud Router
  • Determine the Status of a Network Device
  • Locate a Viptela Device
  • Migrate a Controller's Virtual Machine Using vMotion
  • Reboot a Device
  • Remove a vEdge Router's Serial Number from the vManage NMS
  • Replace a vEdge Router
  • Restore the vManage NMS
  • Set Up User Accounts to Access Viptela Devices
  • Validate or Invalidate a vEdge Router
  • Software Versions Installed on a Device
  • Status of a vBond Orchestrator
  • Status of a vEdge Router
  • Status of a vSmart Controller

Module 17: Viptela Device Operation and Troubleshooting

  • Determine Changes to a Configuration Template
  • Determine Why a Device Rejects a Template
  • Alarm Severity Levels
  • Hardware Alarms
  • Checking Alarms and Notifications
  • LEDs
  • Additional Information
  • Restore a vEdge Router
  • Remove vEdge Router Components

Module 18: Working With Viptela Support   

  • Case Priority Levels and Response Times 
  • Information for Opening Cases    
  • Viptela Customer Support Portal   
  • Other Ways to Contact Support    

Lab Outline

  • Introduction to the Cisco SD-WAN
  • Add vEdge to vManage Inventory
  • Control-Plane Connectivity
  • Overlay Network
  • Zero-Touch Provisioning
  • vManage Templates
  • vManage Basic Policies
  • Application Aware Policies
  • Advanced Policies
  • Analytics
  • MultiTenant Mode and Tenants
  • Troubleshooting Methods
  • Troubleshooting Data Plane Issues
  • Troubleshooting Routing Issues
  • Best Practices
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