Implementing Cisco Quality of Service (QOS)

Course Information

Duration: 5 days

Version: QOS 2.5

Price: $3,995.00



Learning Credits: 40


Check out our full list of training locations and learning formats. Please note that the location you choose may be an Established HD-ILT location with a virtual live instructor.


  • Live Classroom

Train face-to-face with the live instructor.

  • Established HD-ILT Location

Interact with a live, remote instructor from a specialized, HD-equipped classroom near you.​

  • Virtual Remote

Attend the live class from the comfort of your home or office.



Implementing Cisco Quality of Service (QOS) v2.5 provides learners with in-depth knowledge of QoS requirements, conceptual models such as best effort, IntServ, and DiffServ, and the implementation of QoS on Cisco platforms. The curriculum covers the theory of QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS.

Case studies and lab exercises included in the course help learners to apply the concepts from the individual modules to real-life scenarios. The course also gives learners design and usage rules for advanced QoS features. This gives the learners the opportunity to design and implement efficient, optimal, and trouble-free multiservice networks.


Interconnecting Cisco Networking Devices, Part 1 and 2 (ICND1 and ICND2)


Target Audience:

The primary target audiences for the course are:

  • Pre- and post-sales technical engineers responsible for designing, implementing, or troubleshooting networks
  • Network architects responsible for designing multiservice networks to carry voice, video, and data traffic in enterprise or service provider environments
  • Advanced Unified Communications Specialization
  • Master UC Specialization
  • Master Telepresence ATP

Secondary target audiences are:

  • CCIE R&S Candidates


Course Objectives:

After completing the course, students will be able to: 

  • Explain the need for QoS, describe the fundamentals of QoS policy, and identify and describe the different models that are used for ensuring QoS in a network
  • Explain the use of MQC and AutoQoS to implement QoS on the network and describe some of the mechanisms used to monitor QoS implementations
  • Given a converged network and a policy defining QoS requirements, classify and mark network traffic to implement the policy
  • Use Cisco QoS queuing mechanisms to manage network congestion
  • Use Cisco QoS congestion avoidance mechanisms to reduce the effects of congestion on the network
  • Use Cisco QoS traffic policing and traffic shaping mechanisms to effectively limit the rate of network traffic
  • Given a low-speed WAN link, use Cisco link efficiency mechanisms to improve the bandwidth efficiency of the link
  • Describe the recommended best practices and methods used for end-to-end QoS deployment in the enterprise


Course Outline:

Module 1: Introduction to QoS

  • Lesson 1: Review Converged Networks
  • Lesson 2: Understand QoS
  • Lesson 3: Describe Best-Effort and Integrated Services Models
  • Lesson 4: Describe the Differentiated Services Model

Module 2: Implement and Monitor QoS

  • Lesson 1: MQC Introduction
  • Lesson 2: Monitor QoS
  • Lesson 3: Define Campus AutoQoS
  • Lesson 4: Define WAN AutoQoS

Module 3: Classification and Marking

  • Lesson 1: Classification and Marking Overview
  • Lesson 2: MQC for Classification and Marking
  • Lesson 3: NBAR for Classification
  • Lesson 4: Use of QoS Preclassify
  • Lesson 5: Campus Classification and Marking

Module 4: Congestion Management

  • Lesson 1: Queuing Introduction
  • Lesson 2: Configure WFQ
  • Lesson 3: Configure CBWFQ and LLQ
  • Lesson 4: Configure Campus Congestion Management

Module 5: Congestion Avoidance

  • Lesson 1: Congestion Avoidance Introduction
  • Lesson 2: Configure Class-Based WRED
  • Lesson 3: Configure ECN
  • Lesson 4: Describe Campus-Based Congestion Avoidance

Module 6: Traffic Policing and Shaping

  • Lesson 1: Traffic Policing and Shaping Overview
  • Lesson 2: Configure Class-Based Policing
  • Lesson 3: Campus Policing
  • Lesson 4: Configure Class-Based Shaping
  • Lesson 5: Configure Class-Based Shaping on Frame Relay Interfaces
  • Lesson 6: Configure Frame Relay Voice-Adaptive Traffic Shaping and Fragmentation

Module 7: Link Efficiency Mechanisms

  • Lesson 1: Link Efficiency Mechanisms Overview
  • Lesson 2: Configure Class-Based Header Compression
  • Lesson 3: Configure LFI

Module 8: Deploying End-to-End QoS

  • Lesson 1: Apply Best Practices for QoS Policy Design
  • Lesson 2: End-to-End QoS Deployments


  • Lab 2-1: IP SLA Setup and QoS Baseline Measurement
  • Lab 2-2: Configuring QoS with Cisco AutoQoS
  • Lab 3-2: Classification and Marking Using MQC
  • Lab 3-3: Using NBAR for Classification
  • Lab 3-4: Configuring QoS Preclassify
  • Lab 3-5: Campus Classification and Marking Using MQC
  • Lab 4-1: Configuring Fair Queuing
  • Lab 4-2: Configuring LLQ-CBWFQ
  • Lab 4-3: Configuring Campus-Based Queuing Mechanisms
  • Lab 5-2: Configuring DSCP-Based WRED
  • Lab 5-3: Configuring WTD Thresholds
  • Lab 6-1: Configuring Class-Based Policing
  • Lab 6-2: Configuring Class-Based Shaping
  • Lab 7-1: Configuring Class-Based Header Compression
  • Lab 7-2: Configuring LFI
  • Lab 8-1: Mapping Enterprise QoS Policy to the Service Provider Policy



next on-demand is Included With This Class!

This course includes a 365-day membership to our NEXT On-Demand digital learning community!  You will join thousands of other NEXT members allowing you to interact with other IT professionals, get your questions answered, and achieve your learning goals.  Upon registration, you will get immediate access to the following resources:

Digital Course Library

Thousands of recorded topics, many of which relate to official technology curriculum.

Tech Talk Webinars

Virtual, interactive sessions including exam prep , open Q&A workshops, lab demos, and featured exclusive topics.

Online Discussion Boards

Interact with instructors and other neXT members. You can expect a quick response as discussion boards are monitored daily. 

Technology Short Studies

Learning plans or guided video paths that may contain videos, blogs, articles, quizzes etc. to help meet specific objectives.

Open Q&A

SLI hosts hour-long open Q&A sessions related to the technology of the month. Join one of our scheduled sessions to chat live with an instructor.