Module 1: Cisco Unified CCX Product Overview
Module 2: Cisco Unified CCX Installation and Configuration
Module 3: Cisco Unified CCX Scripting
Module 4: Cisco Unified CCX ACD Operations
Module 5: Cisco Unified Contact Center Express Premium Functions
Module 6: Cisco Unified CCX Maintenance
A year-long neXT membership which includes 365 days of…
- Access to exclusive tech talk webinars covering content not found in the classroom
- Sessions include: Delta & New Featured Topics, Open Q&A Workshops, Exam Prep & Guidance, Lab Demos
- Technical discussion boards to interact with instructors and other members
- Goal-based learning paths built to accomplish a specific end goal
- Learning paths may include videos, blogs, quizzes, exam prep questions, and more
- Get content and recordings from the entire technology stack, not just this class!
Don’t have the time or budget for an instructor-led class?
Interested in one-on-one services with your instructor-led class?
Would you like dedicated training resources for your entire team?