Cisco UCS X-Series Troubleshooting
Sunset Learning Exclusive
The Cisco UCS X-Series Troubleshooting course will enable Cisco Partner SEs/FEs to effectively troubleshoot common issues with Fabric Interconnect configurations, vNIC/vHBA configuration issues, firmware update issues and profile/policy/pool configuration issues. The course also includes information on CLI/Intersight troubleshooting options and common troubleshooting methodologies.
Check out our full list of training locations and learning formats. Please note that the location you choose may be an Established HD-ILT location with a virtual live instructor.
Train face-to-face with the live instructor.
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Attend the live class from the comfort of your home or office.
Interact with a live, remote instructor from a specialized, HD-equipped classroom near you. An SLI sales rep will confirm location availability prior to registration confirmation.
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Prerequisites:
To fully benefit from this course, Partners should have the following knowledge and skills:
- Basic or Intermediate understanding of UCS
- Have attended ’Cisco UCS X-Series Intersight Deployment’ workshop.
Target Audience:
Cisco Partner SEs/FEs looking to develop the skills to troubleshoot the UCS X-Series.
Course Objectives:
After taking this course, Partners should have a clear understanding of Troubleshooting Guidelines and be able to successfully troubleshoot:
- Fabric Interconnect issues
- IOM issues
- Frame and CRC issues
- SAN connectivity issues
- Firmware issues
Course Outline:
Guidelines for Troubleshooting
- Faults
- Events
- Audit Log
- System Event Log
- Syslog
- Technical Support Files
- Powering Down a Cisco UCS Domain
Troubleshooting Fabric Interconnect Issues
- Recovering a Fabric Interconnect from the Boot Loader Prompt
- Resolving Fabric Interconnect Cluster ID Mismatch
Troubleshooting Firmware Issues
- Recovering Fabric Interconnect During Upgrade
- Recovering IO Modules During Firmware Upgrade
Troubleshooting IOM Issues
- IOM Terminology
- Chassis Boot Sequence
- Link Pinning and Failover Behavior
Troubleshooting Frame and CRC Issues
- Background Information
- Reasons for Bad Frames and CRC Errors
- Forwarding Mode Behavior (Cut-Through or Store-and-Forward)
- Main Forwarding ASICs Commands for UCS FIs, IOMs and VIC Cards
Troubleshooting SAN Connectivity Issues
- SAN Connectivity Checklist
- SAN Array Configuration Checklist
- Recommended Solutions for Issues During SAN Boot
Troubleshooting Pools/Policies/Profile Issues
- Diagnosing Common Pools/Policies/Profile Issues
- Pools
- Policies
- Profiles
LABS
- Lab 1: Intersight Dashboard Overview
- Lab 2: Adding/Removing Dashboards and Widgets
- Lab 3: Updating Firmware (REVIEW ONLY)
- Lab 4: Accessing the IOM and Using Troubleshooting commands in CLI
- Lab 5: Verify Pinning
- Lab 6: Verify FI, IOM, and VIC Connectivity
- Lab 7: Resolve Uplink Connectivity Issues
- Lab 8: Verify SAN Connectivity
- Lab 9: Resolve SAN Uplink Connectivity Issues
- Lab 10: Verify Profile Attachment
- Lab 11: Resolve Common Profile Errors