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In this webinar, Sunset Learning Institute discusses New Features in Cisco Unified Contact Center Enterprise v10 (UCCE). SLI instructor Bruce Wilkinson covers, what’s new in UCCE 10, the
In this three part series, Sunset Learning instructor Russell Hughes discusses in detail Packet & Route Filtering on Cisco IOS. This includes Access Lists (Part
Downloadable PDF: Cisco IOS Voice Translations – Part 3 By Maren Mahoney, Sunset Learning Cisco Unified Communications Specialized Instructor This is the third part of
Cisco IOS Voice Translations – Part 2: Writing and Applying Voice Translation Rules and Voice Translation Profiles By Maren Mahoney, Sunset Learning Cisco Unified Communications
Cisco IOS Voice Translations – Part 1: The Basics of Voice Translation Rules By Maren Mahoney, Sunset Learning Cisco Unified Communications Specialized Instructor PDF Download: Cisco IOS
Here is a list of updates and requirements for Cisco Unified Communications Manager Express v10.5 compiled by Sunset Learning Institute. See Full List of
In this brief discussion, Sunset Learning will show you how to get your ICM scripts to run, and the association between the dialed number, call
Here are a few helpful tips and examples on how to make subnetting a little easier. Downloadable PDF: Subnetting Made Easy Watch Subnetting Made