By Bruce Wilkinson | 1 Min Read | 60 Min Video | Technical Level: Intermediate In this webinar, Sunset Learning Institute discusses New Features in Cisco Unified Contact Center Enterprise v10 (UCCE). SLI instructor Bruce Wilkinson covers, what’s
In this three-part series, Sunset Learning instructor Russell Hughes discusses in detail Packet & Route Filtering on Cisco IOS. This includes Access Lists (Part 1), Route Mapping (Part 2) and vLAN Access Lists (Part 3).
Updated February 2020 Downloadable PDF: Cisco IOS Voice Translations – Part 3 By Maren Mahoney | 8 Min Read | Technical Level: Advanced This is the third part of a series of four articles on
Updated February 2020 By Maren Mahoney | 8 Min Read | Technical Level: Intermediate Downloadable PDF: Cisco IOS Voice Translations – Part 2 This is the second part of a series of four articles on
Updated February 2020 By Maren Mahoney | 7 Min Read | Technical Level: Intermediate PDF Download: Cisco IOS Voice Translations This is the first part of a series of four articles on Cisco IOS Voice
Here is a list of updates and requirements for Cisco Unified Communications Manager Express v10.5 compiled by Sunset Learning Institute. See Full List of Updates CALL MANAGER EXPRESS V10.5 UPDATES AND REQUIREMENTS Hardware requirements:
By Mike Keutzer | 14 Min Video | Technical Level: Intermediate In this brief discussion, Sunset Learning will show you how to get your ICM scripts to run, and the association between the dialed number,
By Russell Hughes | 30 Min Video | Technical Level: Beginner In this video, Sunset Learning instructor Russell Hughes gives a subnetting tutorial for beginners. Watch for a few helpful tips and examples on how
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