Customizing UCCX Reports to Meet Your Business Goals
By Bruce Wilkinson | 60 Min Video Cisco Contact Center Express (CCX) Reporting for your team can be overwhelming. But we’ve got great news –
UCCX Blogs
What’s New in UCCX v12?
By Bruce Wilkinson | 55 Min Video While many might describe UCCX V12 as ‘Same candy – different wrapper’ there are nonetheless some hidden gems
Cisco Contact Center Express, A Prompt Recording Script & Tutorial
By Marty Griffin | 1 Min Read | 35 Min Video | Technical Level: Beginner In this video, Sunset Learning Institute Instructor Marty Griffin introduces