Customizing Agent/Supervisor Desktop in Webex Contact Center
By Mike Keutzer | 55 Min Video You will learn how to create a custom analyzer report and embed it into the agent/supervisor desktops by
By Mike Keutzer | 55 Min Video You will learn how to create a custom analyzer report and embed it into the agent/supervisor desktops by
By Dan O’Brien | 26 Min Video Do you find it increasingly challenging to keep up with learning solutions such as onboarding, upskilling, and
By Eckhart Eichler | 45 Min Video In the rapidly evolving cyber security domain, artificial intelligence (AI) stands as a pivotal force with dual capabilities:
By John Gardner | 40 Min Video The UCS X-series is more than just hardware; it’s a milestone in cloud and compute technology. This session
By Lars Meyer | 55 Min Video Ever wondered why certain traffic doesn’t show up in the logs? Watch this video for a behind-the-scenes look
By David Cannon | 52 Min Video Join PeopleCert’s David Cannon and Sunset Learning as we explore how the ITIL service management framework can empower
By Dennis Nofsinger | 16 Min Video This video discusses updates in the Understanding Cisco Wireless Foundations (WLFNDU) 2.0 course. The updates reflect Cisco’s adaptation
By Arturo Hamilton | 50 min video This session primarily concentrates on delivering the fundamental principles of cloud security, taking a platform-agnostic approach. We explore
By John Gardner | 33 Min Video Part 1 of our series on translating the gap between Cisco and AWS. In this video, we teach
By Andrew Stibbards & Hank Preston | 55 Min Video Do you have a Cisco certification that’s about to expire? Don’t risk losing your active
By Andrew Stibbards | 30 Min Video Join Sunset Learning and 5x Cisco Distinguished Instructor Andrew Stibbards as we unveil the brand new, cutting-edge Cisco
By Russell Hughes and Shawn Jones | 55 Min Video Listen to Sunset Learning and SDN Pros discuss Arista certification and exams. Hosts Russell Hughes
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