It's Sunset Learning Institute's
30th Anniversary

To celebrate 30 years, we’ll spotlight monthly themes honoring our history, our people, and the customers who inspire us, along with a Sunset-exclusive you can only find at SLI.

30 Year Logo

Monthly Spotlight

Each month we'll shine a light on a key part of our journey, highlighting people, milestones, and moments that have shaped our 30 years.

Exclusive Of the Month

Each month, we'll highlight a unique class that showcases what makes Sunset Learning different, designed to elevate skills and set you apart.

January's Spotlight

Kicking Off Our 30th Year Celebration

Our “Kickoff to Our 30-Year Celebration” honors three decades of empowering learners, building lasting partnerships, and innovating how people master technology.

To celebrate, read more in our press release below, and join the fun by participating in our website scavenger hunt as we kick off the next 30 years of learning, leading, and growing together.

 January 1, 2026 – Sunset Learning Institute is proud to celebrate its 30th anniversary, marking three decades of delivering exceptional technical training and learning services, while driving innovation. Since our founding in 1996, we have remained committed to empowering businesses and individuals through cutting-edge solutions, expert guidance, and a passion for excellence.

 

To celebrate our 30th anniversary, we’re hosting a website scavenger hunt. Happy hunting!

All the answers to these questions are available at www.sunsetlearning.com. Go find the answers, submit your responses, and wait to see if you won! One lucky winner will get a $25 Amazon gift card. Each correct answer will count as one entry in our giveaway.

 
You must submit your answers before 3/31/26 to be entered to win. Winner will be contacted on 4/1.

 

Sunset Learning Exclusive Class of the Month

Administering Webex AI Assistant & Agent (AWXAI)

Take your Webex Contact Center and AI expertise to the next level. Administering Webex AI Assistant & Agent course is your gateway to building powerful AI Assistants and AI Agents that transform customer experiences.

Duration: 4 Days

Target Audience: 

  • Digital Platform Architects
  • Voice System Engineers
  • DevOps teams
  • Operations managers
  • Contact Center solution and training specialists
  • Support/Quality teams, Webex Partner systems engineers
  • Anyone with Day-2 responsibilities for Webex Contact Center

Course Objectives: By the end of this course, learners will be able to design, configure, and deploy both AI Assistants and AI Agents (Scripted and Autonomous). They will integrate these solutions across voice and digital channels, size deployments using bundles and ROI tools, manage structured and unstructured knowledge bases, and apply best practices for LLM-driven and rule-based conversational design.

Guaranteed to Run: Mar 3 – Mar 6, 2026 10:00 AM-6:00 PM EST

 

Coming Up Next Month...

A look at our Cisco partnership, featuring our most popular Cisco classes, what Platinum Partnership really means, and how you can become an Elite customer with SLI. Stay tuned…