Sunset Learning Turns 30! Discover our story, exclusives, and celebrations →
→
March 13, 2026 – Sunset Learning Institute (SLI) is proud to announce a new strategic partnership with B‑Lynk, combining two industry‑leading approaches to create a more complete and effective model for contact center and collaboration training. Together, the organizations will support customers throughout the entire technology lifecycle—from implementation and onboarding to adoption, optimization, and long‑term success.
As organizations continue to modernize their customer experience and collaboration platforms, the need for both technical knowledge and user‑focused enablement has never been greater. This partnership combines Sunset Learning Institute’s deep technical expertise with B-Lynk’s proven, adoption-focused learning experiences, providing enterprises with a unified training ecosystem designed to drive measurable outcomes.
“By integrating our technical training capabilities with B‑Lynk’s strength in user adoption and enablement, we’re creating a comprehensive education path that supports everyone in the organization—from IT administrators and engineers to supervisors and end users,” said Rick Morgan, CEO of Sunset Learning Institute. “This collaboration ensures that teams aren’t just trained—they’re empowered.”
This partnership marks a shared commitment to helping organizations maximize the value of their technological investments by ensuring teams have the knowledge, confidence, and support they need.
This isn’t just training—it’s education designed to drive measurable performance improvements, foster stronger user engagement, and achieve long-term customer experience success.