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Tech Talk Webinars

Tech Talk Webinars

SLI hosts a series of virtual, interactive sessions for customers, instructors & SME’s to engage on a variety of topics, driven by our members.  Sessions are recorded and archived for future viewing within the neXT Learning Community.

Session Types:  Delta & New Featured Topics, Open Q&A Workshops, Exam Prep & Guidance, Lab Demos

Data Center Tech Talks

Presented by Tuan Nguyen.  Click session to register.

TIME (MST)

Friday 11/22

8:00 – 9:00am

Migrating Existing Networks to Cisco ACI Part 1

9:00 – 10:00am

Open Q&A

12:00 – 1:00pm

Migrating Existing Networks to Cisco ACI Part 2

1:00 – 2:00pm

Open Q&A

Migrating Existing Networks to Cisco ACI Part 1: Interconnecting an existing Data Center Network (Brownfield) network to a new ACI Data Center Network (Greenfield) fabric.

Understanding the migrations options from existing network designs to Cisco ACI.  In this session, we will discuss, answer questions and understand the design considerations associated to those migration options.  We will also discuss the initial assumption that the audience already has a good knowledge of ACI main concepts such as Tenant, BD, EPG, Service Graph, L2Out, L3Out, etc.  Save the Date

 

Migrating Existing Networks to Cisco ACI Part 2: Converting an existing Data Center Network (Brownfield) network that is built with Nexus Operating System (NX-OS) N9Ks to a new ACI Data Center Network (Greenfield) fabric

Understanding the migrations options from existing network designs to Cisco ACI.  In this session, we will discuss, answer questions and understand the design considerations associated to those migration options.  We will also discuss the initial assumption that the audience already has a good knowledge of ACI main concepts such as Tenant, BD, EPG, Service Graph, L2Out, L3Out, etc.   Save the Date

Collaboration Tech Talks

Presented by Ben Nguyen.  Click session to register.

TIME (MST)

Monday 11/25

Tuesday 11/26

Wednesday 11/27

9:00 – 10:00am

 Open Q&A 

11:00 – 12:00pm

Call Hunting/Native Call QueuingWXCC Call FlowsWXCC Call Flows

1:00 – 2:00pm

Extension MobilityCall Hunting/Native Call QueuingWXCC Demo

3:00 – 4:00pm

Open Q&A Open Q&A

Call Hunting/Native Call Queuing

In this session we will be covering main points on how to configure Hunt Pilots, Hunt Lists and Line Group configurations as well as Final Forward settings and Native Call Queuing. Save the Date

Extension Mobility

This session will put an emphasis on standard configuration for making the appropriate associations for your device/users, creating a Device Profile, Phone Services, and subscribing to those services. Save the Date

WXCC Call Flows

Describe how call flows work for WXCC, emphasizing which configuration elements are needed to properly route calls to agents. Save the Date

WXCC Demo

Demo session will introduce WXCC with a tour around the configuration of a production environment including standard configurations, reporting, analyzer, and the agent desktop where we will be receiving contact center numbers. Save the Date

Open Q&A

Join Ben Nguyen in these open Q&A sessions to get any of your collaboration questions answered. Save the Date

Contact Center Tech Talks

Presented by  Mark Wilson & eGain. Click session to register.

TIME (MST)

Monday 11/25

Tuesday 11/26

9:00 – 1:00am

ECE MythBusters w/ eGain

 

12:00 – 1:00pm

UCCED Exam Prep

Finesse Administration in PCCE R12

2:00 – 3:00pm

Review of PCCE R12 Admin Interface

Using Bulk Import in PCCE R12

3:00 – 4:00pm

 

Open Q&A

ECE MythBusters w/ eGain

Join us for a high-level overview of ECE and its rich enterprise capabilities. We will discuss the approach towards new customers and replacement of alternative technologies. After attending this webinar, you will get a better understanding for ECE features, functionality, roadmap, real-world examples, and enhancement of API’s.  Save the Date

 

UCCED Exam Prep

This session will review the UCCED exam topic list and will point to specific references helpful to prepare for the exam.  After attending, you will be able to focus your UCCED exam prep based on specific review topics.  Save the Date

 

Finesse Administration in PCCE R12
This session will demonstrate the components of the Finesse Administration Tool and how to apply a third-party gadget to the Finesse Desktop. After attending this session, you will be able to administer Finesse Agent Desktop in a PCCE R12 deployment.  Save the Date

 

Using Bulk Import in PCCE R12

This session will introduce the PCCE R12 CCE Administration Bulk Import Tool. We will demonstrate how to access the tool and access the templates for Agents, Dialed Numbers and Call Types.  After attending, you will be able to use the Bulk Administration Tool for PCCE R12 CCE Administration.   Save the Date

 

Review of PCCE R12 Admin Interface

This session will demonstrate the “Single Pane of Glass” (SPOG) view for PCCE R12 and review some elements of the Administrator Interface. After attending, you will recognize the features of the PCCE R12 Interface including an overview of the “SPOG”.  Save the Date

Infrastructure Tech Talks

Presented by Russell Hughes.  Click session to register.

TIME (MST)

Monday 11/25

Tuesday 11/26

9:00 – 1:00am

Interpreting the Link-State Database in OSPF

Configuring HSRP

12:00 – 1:00pm

ROUTE Exam Prep

 

2:00 – 3:00pm

Open Q&A

SWITCH Exam Prep

3:00 – 4:00pm

 

Open Q&A

Interpreting the Link-State Database in OSPF 

We will present an environment of multiarea OSPF and explain the building and maintaining the Link-State Database that will explain and show LSA types 1-5 and how they are used in OSPF.  Save the Date

 

ROUTE Exam Prep

In this session we will cover test prep for those that are going to be taking the ROUTE 300-101 exam from the CCNP curriculum.  After attending you will have an idea of what you should best prepare for when taking the exam. Save the Date

 

Configuring HSRP

 In this session we will look at how HSRP works and how to configure HSRP with Interface and Object Tracking.After attending, you will understand HSRP as a First Hop Redundancy Protocol. Save the Date

 

SWITCH Exam Prep

In this session we will cover test prep for those that are going to be taking the SWITCH 300-115 exam from the CCNP curriculum.  After attending you will have an idea of what you should best prepare for when taking the exam. Save the Date

Coming Up…

Cisco Infrastructure: Nov 25-26, Feb 19-21

Cisco Collaboration: Nov 25-27, March 2-4

Cisco Contact Center:  Nov 25-27, Feb 27

Cisco Security: March 4-6

Cisco Data Center: Dec 6, March 19-20

Cisco Collaboration

Native CUCM Emergency Dialing**
What’s New in v12.0!?**
Using Wireshark to troubleshoot SIP**
Using the jabber-config.xml Generator**
Uses for Self-Service User ID**
Globalization Call Routing Explained (E.164 Dialing)**New SIPTO v11.6 Class: Overview of Upgrades
Phone Boot Process
Phone Migration Utility in v12**
Phone Firmware Upgrade Options**
Unity Connection Tools**
TranslatorX Deep Dive**
Setting Up and Retrieving Trace Files in CUCM and RTMT**
CCNA Collaboration Exam Prep
Using Trace Files to Troubleshoot CUCM Media Resource Allocation**
Configuring Cisco TelePresence Solution**
Configuring CUCM and CUBE to Support SIP URI Dialing**

Cisco Contact Center

VVB Configuration**
Exploring CUIC Stock Reports**
Understanding Variables – Advanced**
Dial Numbers, Call Types & Reporting Touchpoints
Skills Groups & Precision Queues
UCCE Enterprise Chat & Email (ECE)**
Outbound Option Installation & Configuration
UCCX Premium Applications Deep Dive**
Finesse Administration – Advanced**
Call Flows & Scripting for UCCX – Advanced**
Accessing Databases for UCCX
How to Kick Start a Call Studio Application from an ICM Script
v12 CCE Release Notes Discussion**
ICM Advanced Scripting Techniques
Review of PCCE R12
UCCIS Exam Prep

Cisco Security

Cisco Security Everywhere
Cisco TrustSec
Cisco Rapid Threat Containment**
Cisco Security SLI Portfolio Overview**
Stealthwatch Demo**
Security within SD-WAN
What is Cisco Umbrella?**
Difference between Cisco Security vs Cyber Security Courses**
Cisco’s Updated Security Training Guide**
Basic Cisco ASA Troubleshooting**
Quantum Computing and Security**

 

Cisco Data Center

Cisco DNA Assurance Overview**
Cisco DNA Center Overview**
Advanced Data Center Networking and Layer 3
Cisco Data Center Network Virtualization
Cisco Unified Computing System
Cisco Data Center Automation and Orchestration
SAN Storage Implementation for Cisco Unified Computing System
Security, Operations and Maintenance for Cisco Unified Computing System
Data Center Infrastructure Storage Services
FCoE Unified Fabric
ACI Overview, Access Policies, Logical Constructs, Codes & Delta Releases**
Configure Logical Device Separation – Virtual Device Context
Configure Logical Device Separation – Managing VDCs
Configure Logical Device Separation – Virtual Routing
Troubleshooting VLANs and Private VLANs
Troubleshooting Port Channels and Virtual PortChannels
Configuring Logical Device Separation – Virtual Device Context
Configuring Logical Device Separation – Managing VDCs
Configuring Logical Device Separation – Virtual Routing and Forwarding
Troubleshooting VLANs and Private VLANs
Troubleshooting Port Channels and Virtual Port Channels
Troubleshooting Cisco FabricPath
Troubleshooting Cisco Overlay Transport Virtualization (OTV)
Cisco HyperFlex Systems
Cisco Application Centric in Infrastructure (ACI) Anywhere

Cisco Infrastructure

How to Solve Every IP Subnetting Question with 3 Shortcuts
Advanced Routing Options
Security: DAI & DHCP Snooping
How to Configure, Verify and Troubleshoot a Router on a Stick
Wireless into Wired:Infrastructure Configuration to Support Wireless
How to Configure, Verify and Troubleshoot Single Area and Multi-Area OSPFv3 or IPv6
Static OSPF IPv6 Routing
Static & EIGRP Routing
Campus Network Architecture
Inter-VLAN Routing
What is SD-WAN?
Overview of Cisco SD-WAN Licensing
Overview of ENSDW Course
Mobility Express**
5G vs NB IoT Service Provider**
Meraki Licensing**
Application Aware Routing Lab
LISP in an SD-Access Environment
SD-Access in a Campus Environment
VXLANs in an SD Access Environment

Juniper

Routing Instances & Policies
SRX Zones & Security Policies
BGP Communities and Uses
SRX Policies and NAT
Virtual Chassis, Mixed Virtual Chassis & Virtual Chassis Fabric
MC-LAG and Junos Fusion
IP Fabric Concepts, Routing Details and Configuration Steps
EVPN Concepts, Routing Details and Configuration Steps
Juniper SRX IPSEC Options
Juniper SRX UTM, IDP, AppSecure
SRX Chassis Cluster
SLL Proxy and User Authentication
EX Product Overview**
QFX Product Overview**
BFD-Bidirectional Forwarding Detection**
Routing Protocols Security and MAC Security
BGP Next Hop Behavior**
OSPF and ISIS Comparison – BGP Policies**
Traffic Load Balancing in Junos

Big Data

Operating System Preparation (Lecture & Demo)
How to Load Ambari from Scratch (Lecture & Demo)
Configuring Local Repositories (Lecture & Demo)
HDPCD – Hortonworks Certified Developer Exam Prep
HDPCA – Hortonworks Certified Administrator Exam Prep
Free, Open Source Components to Solve “Big Data” Problems**
Deep Dive on Kafka**

**Delta Topics that aren’t covered in any ILT classes!

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