Transform Your Everyday Business Processes with Agents (MS-4019)

Price: $675.00
Duration: 1 day
Certification: 
Exam: 
Continuing Education Credits:
Learning Credits:

This Learning Path examines no-code agents in Microsoft 365 Copilot Chat and SharePoint and explores how Microsoft 365 business users can create, manage, and use them.


Upcoming Class Dates and Times

All Sunset Learning courses are guaranteed to run

Course Outline and Details

  • Students should have basic functional experience with Microsoft 365 services.
  • Students must have a proficient understanding of general IT practices.


This training course is targeted at developers who are interested in extending and customizing Microsoft 365 Copilot. This includes both pro-code and low/no-code developers who want to learn about the different Copilot extensibility options available and how to choose the right option for their use case.

  • Get started with Agents
  • Explore prebuilt Microsoft 365 Copilot agents
  • Build and manage an agent
  • Share and use agents

Get started with Agents

  • What are agents?
  • Who can create and use agents?
  • Explore the benefits of using agents
  • Enhance collaboration using agents
  • Examine IT governance controls for agents

Explore prebuilt Microsoft 365 Copilot agents

  • Examine the Analyst agent
  • Exercise – Use the Analyst agent
  • Examine the Researcher agent
  • Exercise – Use the Researcher agent
  • Examine the Visual Creator agent
  • Examine the Prompt Coach agent
  • Examine the Idea Coach agent
  • Examine the Writing Coach agent
  • Exercise – Use an agent of your choice

Build and manage an agent

  • Examine the tools used to create agents
  • Explore the components of an agent
  • Create an agent in Copilot Chat – Part 1
  • Create an agent in Copilot Chat – Part 2
  • Exercise – Create a Copilot Chat agent
  • Create an agent in SharePoint
  • Exercise – Create a SharePoint agent
  • Test and edit your agents
  • Manage your agents

Share and use agents

  • Share an agent with other users
  • Share an agent in Microsoft Teams
  • Interact with agents

Course Delivery Options

Train face-to-face with the live instructor.
Access to on-demand training content anytime, anywhere.
Attend the live class from the comfort of your home or office.
Interact with a live, remote instructor from a specialized, HD-equipped classroom near you. An SLI sales rep will confirm location availability prior to registration confirmation.
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