SIP Trunk Operations (SIPTO)

Exclusive Content Included With This Course:​
Native CUCM Emergency Dialing
Exclusive Content Included With This Course:​
Using Wireshark To Troubleshoot SIP
Exclusive Content Included With This Course:​
Using the Jabber-Config.xml Generator
Exclusive Content Included With This Course:​
Uses for Self-Service User ID
Exclusive Content Included With This Course:​
Phone Boot Process
Exclusive Content Included With This Course:​
Globalization Call Routing Explained (E.164 Dialing)
Exclusive Content Included With This Course:​
Phone Migration Utility in v12
Exclusive Content Included With This Course:​
Phone Firmware Upgrade Options
Exclusive Content Included With This Course:​
Tour of RealTime Monitoring Tool for CUCM and Unity Connection
Exclusive Content Included With This Course:​
Setting Up and Retreiving Trace Files in CUCM and RTMT
Exclusive Content Included With This Course:​
Using Trace Files to Troubleshoot CUCM Media Resource Allocation
Exclusive Content Included With This Course:​
Using CUCM/RTMT Trace Files to Analyze SCCP Call Setup and SIP Call Setup

Overview

SIP Trunk Operations (SIPTO) is a 5-day instructor led course that is intended for Cisco telephony administrators who need to understand the features and functionality of the SIP protocol, as implemented in the Cisco Unified Communications environment.  The course begins with an examination of how SIP is used to establish, manage, and terminate sessions over an IP network. Next, it discusses the various types of SIP trunk options available within Cisco Unified Communications Manager.  SIP proxy and line-side configurations for user devices (phone, mobile, tablet, video) are covered and the course also includes SIP troubleshooting techniques and practice through hands-on labs.
 
This course describes what SIP is, what options are available, and how it is used to facilitate communication between various components, including Cisco Unified Communication Server, Cisco Unified Border Elements (CUBE), Cisco SIP Proxy Server and the PSTN. Students will learn how to use troubleshooting tools to identify and solve a variety of problems that arise during deployment and in day-to-day operations. The course will use URI ’click to call’, device independent, user addressing, the SIP Intercluster Lookup Service (ILS) and Global Dial Plan Replication (GDPR) features to dynamically distribute the dial plan throughout the enterprise. 
 
Sunset Learning developed this course to provide additional training for those who already have a basic understanding of Cisco Unified Communications Manager and are looking to use SIP in their infrastructure. This is not a certification or implementation course.

This course is intended for students who have general knowledge about:

  • Cisco Unified Communications Manager
  • Professionals with CCNA Voice and/or CCNP Voice Certification
  • Customers that need to better understand the SIP protocol

To fully benefit from this course, students should have the following prerequisite skills and knowledge:

  • CCNA Voice or equivalent knowledge or,
  • Knowledge gained from attending prerequisite courses: VFCC or ACUCM w/AUC

After completion of this course, students will be able to…

  • Define the technology components of SIP trunks
  • Create and configure SIP within the Cisco Unified Communications Manager architecture
  • Identify SIP Trunk requirements for PSTN Access service
  • Configure SIP trunks to communicate with Cisco gateways
  • Diagnose and resolve SIP to gateway connectivity and deployment issues
  • Implement Cisco Unified Border Element for SIP-based IP PSTN connectivity
  • Diagnose and resolve CUBE to SIP connectivity and deployment issues
  • Implement Cisco Unified SIP Proxy (CUSP) for Intercluster communication
  • Diagnose and resolve CUSP connectivity and deployment issues
  • Create URI click to call dynamic dial plans
  • Understand how to configure the Intercluster Lookup Service (ILS) and Global Dial Plan Replication (GDPR) features to distribute dynamic dial plan information in an enterprise network.
  • Learn troubleshooting techniques that use: IOS debugs, Real Time Monitoring Tool, Traces, and TranslatorX

Module 1- What is SIP

  • User Agents
  • SIP Request Methods from RFC 3261 
  • Additional SIP Request Methods 
  • SIP Headers
Module 2 – SIP Call Setup
  • Basic SIP Call Setup with Unified CM and CUBE 
  • Media Negotiation 
  • Session Description Protocol 
  • Media Negotiation – Early Offer and Delayed Offer 
  • Early Media
Module 3 – SIP Trunks PSTN
  • SIP Trunks for PSTN – Access Perception vs. Reality
  • SIP Trunk for PSTN – What to ask for, what to expect
  • Deploying a Cisco Unified Border Element (CUBE)
  • Centralized and Distributed SIP Trunk Models
  • SIP Trunk Migration Plan
Module 4 – Unified CM SIP Trunk
  • The Unified CM SIP Trunk
  • Key Features
  • CUBE Basics and Usage in SIP Calls
  • SIP Trunk Features and Operation
  • Redundancy and Load Balancing
  • Media Resources
  • Called and Calling Party Number Normalization and SIP Trunks
 Module 5 – Unified CM SIP Trunk Service Types
  • Session Management Edition
  • Inter-company Media Engine
  • Service Advertisement Framework/Call Control
  • Discovery
  • Extension Mobility Cross Cluster
  • E2E RSVP Trunks
Module 6 – Unified CM – SIP Intercluster Lookup Service
  • User Addressing via URI
  • Inter-cluster Lookup Service
  • Hierarchical Routing & Route String Summarization
  • ILS enhancements in Unified CM 10 – adding Numbers
  • Hierarchical Routing for Numbers and URIs in ILS
  • Route Pattern support in ILS
  • Class of Service
Module 7 – Unified Cisco SIP Proxy
  • Configuring Cisco Unified SIP Proxy 
  • Editing the General Settings for a Network
  • Viewing, Adding, Moving, and Deleting Rules for a Trigger
  • Observe and Configure SIP Server Groups
  • Observe and Configure Route Groups
  • Observe and Configure Route Tables
  • Configuring Call Admission Control
Module 8 – SIP Troubleshooting Tools 
  • Real Time Monitoring Tool – Session Trace
  • TranslatorX Tool 
  • Wireshark
  • Unified CM Trace Configuration 
  • Trace Collection
  • CUBE Trace Configuration
  • IOS SIP Debugs

A year-long neXT membership which includes 365 days of…

  • Access to exclusive tech talk webinars covering content not found in the classroom
  • Discussion boards to interact with instructors and other members
  • Customized learning paths built to get you to your end goal 
    • Learning paths include vidoes, blogs, quizzes, exam prep, and more

Get content and recordings from the entire technology stack, not just this class!

Don’t have the time or budget for an instructor-led class?

Interested in one-on-one services with your instructor-led class?

Would you like dedicated training resources for your entire team?

neXT LIVE 365 Logo
SLI Main Menu