Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course students can complete various comprehensive review labs to test their skills.
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting.
Red Hat recommends these prerequisites:
- Required to have earned a Red Hat Certified System Administrator (RHCSA)
- Recommended to have earned a Red Hat Certified Engineer (RHCE)
- Use the scientific method to approach troubleshooting
- Troubleshoot boot issues
- Troubleshoot security issues
- Troubleshoot storage issues
- Troubleshoot network issues
Introduction to troubleshooting
- Describe a generalized strategy for troubleshooting.
- Prevent small issues from becoming large problems by employing proactive system administration techniques.
- Identify and resolve issues that can affect a system's ability to boot.
- Identify hardware problems that can affect a system’s ability to operate.
- Identify and fix issues related to storage.
- Identify and fix problems in, and using, the package management subsystem.
- Identify and resolve network connectivity issues.
- Debug application issues.
- Identify and fix issues related to security subsystems.
- Identify kernel issues and assist Red Hat Support in resolving kernel issues.
- Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.