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ITIL 5 Foundation Bridge

Price: $895.00
Duration: 1 day
Certification: ITIL 5 Foundation
Exam: ITIL 5 Foundation Bridge Exam
Continuing Education Credits:
Learning Credits:

The ITIL® (Version 5) Foundation Bridge is an official PeopleCert-accredited transition course designed for professionals who already hold an ITIL® 4 Foundation certification. This one-day, focused program enables learners to upgrade to ITIL® Version 5 quickly and efficiently by concentrating exclusively on what has changed — without repeating ITIL® 4 foundation material.


This Bridge course provides a concise yet comprehensive overview of the evolution from ITIL® 4 to ITIL® Version 5. Participants gain clarity on updated terminology, lifecycle models, governance enhancements, and digital-era guidance, including the integration of automation and AI-native concepts. The course is designed to ensure a smooth transition to ITIL® 5 while respecting the learner’s existing ITIL® 4 knowledge.


ITIL® is a registered trademark of the PeopleCert group. Used under license from PeopleCert. All rights reserved. Students will receive a fully digital student kit, a proctored exam voucher, and a digital core guide as standard.

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Upcoming Class Dates and Times

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Course Outline and Details

  • A valid ITIL® 4 Foundation certification is required
  • ITIL® 4 Foundation certificate holders
  • Professionals with ITIL® 4 Managing Professional or Strategic Leader certifications
  • Service management, IT operations, and digital delivery professionals
  • Organizations transitioning teams from ITIL® 4 to ITIL® Version 5
  • Why ITIL® evolved from Version 4 to Version 5 and what the changes mean for modern organizations
  • How ITIL® 5 supports digital product and service management in AI-driven environments
  • Updates to lifecycle thinking, value streams, and value co-creation models
  • Enhanced governance concepts aligned to digital-first enterprises
  • Updated ITIL® terminology and principles for consistent, modern application
  • Introduction and Purpose of the Bridge – enabling ITIL® 4 professionals to transition without re-covering fundamentals
  • Key Changes from ITIL® 4 to ITIL® 5 – updated concepts, terminology, and digital-first practices
  • ITIL® 5 Service Value System (SVS) Enhancements – improved governance, value-chain visibility, and system thinking
  • Digital Product and Service Management – managing products, services, and digital experiences holistically
  • Updated ITIL® Guiding Principles – refreshed principles with stronger focus on optimization, collaboration, and automation
  • Value Streams and Lifecycle Updates – end-to-end product and service lifecycle from discovery through support
  • Governance in ITIL® 5 – reinforced Evaluate–Direct–Monitor (EDM) model and modern governance approaches
  • ITIL® 5 Management Practices – overview of updated and expanded practices for digital service delivery
  • AI-Native and Automation Guidance – applying AI and automation to improve speed, accuracy, and adaptability


Course Delivery Options

Train face-to-face with the live instructor. (Please note, not all classes will have this option)
Attend the live class from the comfort of your home or office.
Join us in person at our Denver or Reston training facilities! Learn alongside a live, remote instructor in our HD-equipped classrooms. We love having students on-site! An SLI sales rep can confirm availability and reserve your seat.
Access to on-demand training content anytime, anywhere. (Please note, not all classes will have this option)