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ITIL 5 Foundation Bridge

Price: $895.00
Duration: 1 day
Certification: ITIL 5 Foundation
Exam: ITIL 5 Foundation Bridge Exam
Continuing Education Credits:
Learning Credits:

The ITIL® (Version 5) Foundation Bridge is an official PeopleCert-accredited transition course designed for professionals who already hold an ITIL® 4 Foundation certification. This one-day, focused program enables learners to upgrade to ITIL® Version 5 quickly and efficiently by concentrating exclusively on what has changed — without repeating ITIL® 4 foundation material.


This Bridge course provides a concise yet comprehensive overview of the evolution from ITIL® 4 to ITIL® Version 5. Participants gain clarity on updated terminology, lifecycle models, governance enhancements, and digital-era guidance, including the integration of automation and AI-native concepts. The course is designed to ensure a smooth transition to ITIL® 5 while respecting the learner’s existing ITIL® 4 knowledge.


ITIL® is a registered trademark of the PeopleCert group. Used under license from PeopleCert. All rights reserved. Students will receive a fully digital student kit, a proctored exam voucher, and a digital core guide as standard.

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Upcoming Class Dates and Times

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Course Outline and Details

  • A valid ITIL® 4 Foundation certification is required
  • ITIL® 4 Foundation certificate holders
  • Professionals with ITIL® 4 Managing Professional or Strategic Leader certifications
  • Service management, IT operations, and digital delivery professionals
  • Organizations transitioning teams from ITIL® 4 to ITIL® Version 5
  • Why ITIL® evolved from Version 4 to Version 5 and what the changes mean for modern organizations
  • How ITIL® 5 supports digital product and service management in AI-driven environments
  • Updates to lifecycle thinking, value streams, and value co-creation models
  • Enhanced governance concepts aligned to digital-first enterprises
  • Updated ITIL® terminology and principles for consistent, modern application
  • Introduction and Purpose of the Bridge – enabling ITIL® 4 professionals to transition without re-covering fundamentals
  • Key Changes from ITIL® 4 to ITIL® 5 – updated concepts, terminology, and digital-first practices
  • ITIL® 5 Service Value System (SVS) Enhancements – improved governance, value-chain visibility, and system thinking
  • Digital Product and Service Management – managing products, services, and digital experiences holistically
  • Updated ITIL® Guiding Principles – refreshed principles with stronger focus on optimization, collaboration, and automation
  • Value Streams and Lifecycle Updates – end-to-end product and service lifecycle from discovery through support
  • Governance in ITIL® 5 – reinforced Evaluate–Direct–Monitor (EDM) model and modern governance approaches
  • ITIL® 5 Management Practices – overview of updated and expanded practices for digital service delivery
  • AI-Native and Automation Guidance – applying AI and automation to improve speed, accuracy, and adaptability


Course Delivery Options

Train face-to-face with the live instructor. (Please note, not all classes will have this option)
Access to on-demand training content anytime, anywhere. (Please note, not all classes will have this option)
Attend the live class from the comfort of your home or office.
Interact with a live, remote instructor from a specialized, HD-equipped classroom near you. An SLI sales rep will confirm location availability prior to registration confirmation.