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Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)

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Native CUCM Emergency Dialing
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Using Wireshark To Troubleshoot SIP
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Using the Jabber-Config.xml Generator
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Uses for Self-Service User ID
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Phone Boot Process
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Globalization Call Routing Explained (E.164 Dialing)
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Phone Migration Utility in v12
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Phone Firmware Upgrade Options
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Tour of RealTime Monitoring Tool for CUCM and Unity Connection
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Setting Up and Retreiving Trace Files in CUCM and RTMT
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Using Trace Files to Troubleshoot CUCM Media Resource Allocation
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Using CUCM/RTMT Trace Files to Analyze SCCP Call Setup and SIP Call Setup
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Configuring CUCM and CUBE to Support SIP URI Dialing
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Configuring Cisco TelePresence Solution

Overview

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Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing a Cisco Collaboration solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 10.x, which is the call-routing and signaling component for the Cisco Collaboration solution.

Lab exercises included in the course help learners to perform post-installation tasks, configure Cisco Unified Communications Manager, implement MGCP and H.323 and, SIP trunks, and build dial plans to place single site on-cluster and off-cluster calling for voice and video. Learners will also implement media resources, audio and video conferencing, and describe QoS.

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:
  • Systems engineers

The knowledge and skills that a learner must have before attending this course are as follows:

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks

Upon Completing this course, students will be able to:

  • Describe the role of Cisco Unified Communication Manager in a Cisco Collaboration Solution, including its functions, architecture, deployment, and redundancy options, and how to deploy endpoints, users, and Cisco IP Phone Services
  • Describe the functions and purpose of a dial plan and explain how to implement on-cluster calling.
  • Describe how to configure MGCP, H.323 and SIP gateways. The module also describes how to create a dial plan that supports inbound and outbound off-cluster calling for numbers and URIs.
  • Describe the types of media resources that Cisco Unfied Communications Manager supports, how to configure Cisco Unified Communications Manager server software-based media resources, and how to implement Cisco hardware-based media resources
  • Describe how to implement audio and video conferencing devices that can be used with Cisco Unified Communications Manager, built-in Cisco Unified Communications Manager software audio bridge, Cisco IOS-based audio and video conferencing bridges, and Cisco TelePresence conferencing products including Cisco TelePresence MSE 8000, Cisco TelePresence Server, Cisco Telepresence MCU, and Cisco TelePresence MCU, and Cisco TelePresence Conductor.
  • Provide an introduction to QoS with emphasis on the QoS components, often referred to as the QoS toolkit, that are used to provide services for various business applications

Module 1: Cisco Unified Communications Manager Introduction

  • Lesson 1: Describing the Role of Cisco Unified Communications Manager, Its Architecture, and Its Deployment and Redundancy Options
  • Lesson 2: Performing Initial Cisco Unified Communications Manager Configuration
  • Lesson 3: Deploying Endpoints and Users
  • Lesson 4: Deploying IP Phone Services
Module 2: Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling
  • Lesson 1: Describing Dial Plan Components
  • Lesson 2: Implementing Endpoint Addressing and Call Routing
  • Lesson 3: Implementing Calling Privileges
  • Lesson 4: Implementing Call Coverage in Cisco Unified Communications Manager
Module 3: Implementation of Single-Site Off-Cluster Calling
  • Lesson 1: Analyzing Single-Site Off-Cluster Calling Requirements
  • Lesson 2: Implementing PSTN Access Using MGCP Gateways
  • Lesson 3: Describing Cisco IOS H.323 and SIP Gateways
  • Lesson 4: Implementing PSTN Access Using H.323 Gateways
  • Lesson 5: Describing the Cisco Unified Border Element
  • Lesson 6: Using the Cisco Unified Border Element to Access the PSTN via a SIP Trunk
  • Lesson 7: Using Cisco Unified Border Element for URI Dialing
  • Lesson 8: Describing Dial Plan Interworking
Module 4: Media Resources
  • Lesson 1: Describing Media Resources in Cisco Unified Communications Manager
  • Lesson 2: Implementing Annunciators and MOH
  • Lesson 3: Implementing MTPs
Module 5: Audio and Video Conferencing
  • Lesson 1: Describing Conferencing Devices and Their Functions
  • Lesson 2: Implementing Conference Bridges
  • Lesson 3: Describing Cisco TelePresence MSE 8000
  • Lesson 4: Implementing Cisco TelePresence Server
  • Lesson 5: Implementing Cisco TelePresence Conductor
Module 6: Quality of Service
  • Lesson 1: Analyzing Quality of Service Requirements
  • Lesson 2: Describing QoS Components and their Functions

Labs: 
  • Hardware Lab 1: Configuring Cisco Unified Communications Manager Initial Settings
  • Hardware Lab 2: Deploying Endpoints and Users
  • Hardware Lab 3: Implementing Endpoint Addressing and Call Routing
  • Hardware Lab 4: Implementing Calling Privileges
  • Hardware Lab 5: Implementing Call Coverage
  • Hardware Lab 6: Implementing PSTN Calling Using MGCP Gateways
  • Hardware Lab 7: Implementing PSTN Calling Using H.323 Gateways
  • Hardware Lab 8: Implementing PSTN Calling Using SIP Trunks Through Cisco Unified Border Element
  • Hardware Lab 9: Using Cisco Unified Border Element for URI Dialing
  • Hardware Lab 10: Implementing Annunciators and MOH
  • Hardware Lab 11: Implementing Conference Bridges
  • ​Hardware Lab 12: Implementing Cisco TelePresence Conductor

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