Menu

Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)

ALL SLI DATES ARE GUARANTEED TO RUN!

Check out our full list of training locations and learning formats. Please note that the location you choose may be an Established HD-ILT location.

What's Included With This Class?​

365 Day neXT Learning Membership

Video Reference Library

Online Discussion Forums

Tech Talk Webinars

Goal-Based Learning Paths

Your neXT membership includes…

  • A 365 Day neXT Learning Membership is included with the class, giving you access to the below resources. Join thousands of other neXT members in your learning journey!

 

  • Video Reference Library: Thousands of recorded topics, many of which relate to the official technology curriculum, broken down into short, consumable videos. These videos are all on-demand and searchable by subject or course name. Get access to content and recordings from the entire technology stack, not just this class!

 

  • Online Discussion Forums: Technical discussion boards are available for you to interact with SLI instructors, SME’s, and other neXT Learning members. You can leave questions and expect to see quick responses as discussion boards are monitored daily.

 

  • Tech Talk Webinars: SLI hosts a series of technical webinars quarterly. These are virtual, interactive sessions for customers, instructors & SME’s to engage on a variety of topics, driven by our members. Sessions are recorded and archived for future viewing. Session Types: Delta & New Featured Topics, Open Q&A Workshops, Exam Prep & Guidance, Lab Demos. We are always open to new ideas and topics!

 

  • Goal-based Learning Paths: Learning paths are available for members who have a specific end goal in sight. SLI instructors have developed these paths which may contain videos, blogs, articles, or quizzes, combined to help learners meet specific objectives. Example learning paths: CCNA Exam Prep, Scripting for Beginners

Learn More About Our Annual neXT Learning Memberships

Overview

Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing a Cisco Collaboration solution at a single-site environment. This course focuses primarily on Cisco Unified Communications Manager Version 10.x, which is the call-routing and signaling component for the Cisco Collaboration solution.

Lab exercises included in the course help learners to perform post-installation tasks, configure Cisco Unified Communications Manager, implement MGCP and H.323 and, SIP trunks, and build dial plans to place single site on-cluster and off-cluster calling for voice and video. Learners will also implement media resources, audio and video conferencing, and describe QoS.

Target Audience

Primary audience:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audience:

  • Systems engineers

Prerequisites

The knowledge and skills that a learner must have before attending this course are as follows:

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks

Course Objectives

Upon Completing this course, students will be able to:

  • Describe the role of Cisco Unified Communication Manager in a Cisco Collaboration Solution, including its functions, architecture, deployment, and redundancy options, and how to deploy endpoints, users, and Cisco IP Phone Services
  • Describe the functions and purpose of a dial plan and explain how to implement on-cluster calling.
  • Describe how to configure MGCP, H.323 and SIP gateways. The module also describes how to create a dial plan that supports inbound and outbound off-cluster calling for numbers and URIs.
  • Describe the types of media resources that Cisco Unfied Communications Manager supports, how to configure Cisco Unified Communications Manager server software-based media resources, and how to implement Cisco hardware-based media resources
  • Describe how to implement audio and video conferencing devices that can be used with Cisco Unified Communications Manager, built-in Cisco Unified Communications Manager software audio bridge, Cisco IOS-based audio and video conferencing bridges, and Cisco TelePresence conferencing products including Cisco TelePresence MSE 8000, Cisco TelePresence Server, Cisco Telepresence MCU, and Cisco TelePresence MCU, and Cisco TelePresence Conductor.
  • Provide an introduction to QoS with emphasis on the QoS components, often referred to as the QoS toolkit, that are used to provide services for various business applications

Full Course Outline

Module 1: Cisco Unified Communications Manager Introduction
  • Lesson 1: Describing the Role of Cisco Unified Communications Manager, Its Architecture, and Its Deployment and Redundancy Options
  • Lesson 2: Performing Initial Cisco Unified Communications Manager Configuration
  • Lesson 3: Deploying Endpoints and Users
  • Lesson 4: Deploying IP Phone Services
Module 2: Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling
  • Lesson 1: Describing Dial Plan Components
  • Lesson 2: Implementing Endpoint Addressing and Call Routing
  • Lesson 3: Implementing Calling Privileges
  • Lesson 4: Implementing Call Coverage in Cisco Unified Communications Manager
Module 3: Implementation of Single-Site Off-Cluster Calling
  • Lesson 1: Analyzing Single-Site Off-Cluster Calling Requirements
  • Lesson 2: Implementing PSTN Access Using MGCP Gateways
  • Lesson 3: Describing Cisco IOS H.323 and SIP Gateways
  • Lesson 4: Implementing PSTN Access Using H.323 Gateways
  • Lesson 5: Describing the Cisco Unified Border Element
  • Lesson 6: Using the Cisco Unified Border Element to Access the PSTN via a SIP Trunk
  • Lesson 7: Using Cisco Unified Border Element for URI Dialing
  • Lesson 8: Describing Dial Plan Interworking
Module 4: Media Resources
  • Lesson 1: Describing Media Resources in Cisco Unified Communications Manager
  • Lesson 2: Implementing Annunciators and MOH
  • Lesson 3: Implementing MTPs
Module 5: Audio and Video Conferencing
  • Lesson 1: Describing Conferencing Devices and Their Functions
  • Lesson 2: Implementing Conference Bridges
  • Lesson 3: Describing Cisco TelePresence MSE 8000
  • Lesson 4: Implementing Cisco TelePresence Server
  • Lesson 5: Implementing Cisco TelePresence Conductor
Module 6: Quality of Service
  • Lesson 1: Analyzing Quality of Service Requirements
  • Lesson 2: Describing QoS Components and their Functions

Labs: 
  • Hardware Lab 1: Configuring Cisco Unified Communications Manager Initial Settings
  • Hardware Lab 2: Deploying Endpoints and Users
  • Hardware Lab 3: Implementing Endpoint Addressing and Call Routing
  • Hardware Lab 4: Implementing Calling Privileges
  • Hardware Lab 5: Implementing Call Coverage
  • Hardware Lab 6: Implementing PSTN Calling Using MGCP Gateways
  • Hardware Lab 7: Implementing PSTN Calling Using H.323 Gateways
  • Hardware Lab 8: Implementing PSTN Calling Using SIP Trunks Through Cisco Unified Border Element
  • Hardware Lab 9: Using Cisco Unified Border Element for URI Dialing
  • Hardware Lab 10: Implementing Annunciators and MOH
  • Hardware Lab 11: Implementing Conference Bridges
  • ​Hardware Lab 12: Implementing Cisco TelePresence Conductor
Exclusive Video Included With This Course:​
Native CUCM Emergency Dialing
Exclusive Video Included With This Course:​
Using Wireshark To Troubleshoot SIP
Exclusive Video Included With This Course:​
Using the Jabber-Config.xml Generator
Exclusive Video Included With This Course:​
Uses for Self-Service User ID
Exclusive Video Included With This Course:​
Phone Boot Process
Exclusive Video Included With This Course:​
Globalization Call Routing Explained (E.164 Dialing)
Exclusive Video Included With This Course:​
Phone Migration Utility in v12
Exclusive Video Included With This Course:​
Phone Firmware Upgrade Options
Exclusive Video Included With This Course:​
Tour of RealTime Monitoring Tool for CUCM and Unity Connection
Exclusive Video Included With This Course:​
Setting Up and Retreiving Trace Files in CUCM and RTMT
Exclusive Video Included With This Course:​
Using Trace Files to Troubleshoot CUCM Media Resource Allocation
Exclusive Video Included With This Course:​
Using CUCM/RTMT Trace Files to Analyze SCCP Call Setup and SIP Call Setup
Exclusive Video Included With This Course:​
Configuring CUCM and CUBE to Support SIP URI Dialing
Exclusive Video Included With This Course:​
Configuring Cisco TelePresence Solution
SLI Main Menu