The primary target audiences for the course are:
Secondary audiences are:
The knowledge and skills that a learner must have before attending this course are as follows:
Upon Completing this course, students will be able to:
Module 1: Cisco Unified Communications Manager Introduction
Module 2: Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling
Module 3: Implementation of Single-Site Off-Cluster Calling
Module 4: Media Resources
Module 5: Audio and Video Conferencing
Module 6: Quality of Service
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