The primary target audiences for the course are:
Secondary Theatres are:
The knowledge and skills that a learner must have before attending this course are as follows:
Upon completing this course, students will be able to meet the following objectives:
Detailed Module and Lab Details Avaliable in Full Course Outline
Module 1: Cisco Unified Communications Solutions
Module 2: Administrator and End-User Interfaces
Module 3: Call Flows in Cisco Call Control Platforms
Module 4: Endpoint and End User Administration
Module 5: End User Telephony and Mobility Features
Module 6: Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service
Module 7: Cisco Unified Communications Solutions Maintenance
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