Firewall: Troubleshooting (EDU-330)

Overview

Successful completion of this three-day, instructor-led course will enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls.

Participants will receive hands-on opportunities to troubleshoot common problems related to the configuration and operation of the security features of the Palo Alto Networks PAN-OS operating system. Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

Target Audience

  • Security Engineers
  • Security Administrators
  • Security Operations Specialists
  • Security Analysts
  • Network Engineers
  • Support Staff

Prerequisites

Participants must complete the Firewall 8.1 Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.

Course Objectives

  • Investigate networking issues using firewall tools including the CLI
  • Follow proven troubleshooting methodologies specific to individual features
  • Analyze advanced logs to resolve various real-life scenarios
  • Solve advanced, scenario-based challenges

Course Outline

  • Module 1: Tools and Resources
  • Module 2: CLI Primer
  • Module 3: Flow Logic
  • Module 4: Packet Captures
  • Module 5: Flow Basic
  • Module 6: System Services
  • Module 7: Host-Inbound Traffic
  • Module 8: Transit Traffic
  • Module 9: SSL Decryption
  • Module 10: User-ID
  • Module 11: GlobalProtect
  • Module 12: Escalation and RMAs

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