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F5 Networks Troubleshooting BIG-IP LTM

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Overview

This two-day course provides networking professionals with an introduction to the hardware and software architecture of BIG-IP LTM and hands-on experience with the tools and techniques for troubleshooting. This course includes lectures, labs, and discussions.

Target Audience

This course is intended for networking professionals who are new to supporting and troubleshooting the F5 BIG-IP LTM products.

Prerequisites

Administering BIG-IP, OSI model, TCP/IP addressing and routing, WAN, LAN environments, and server redundancy concepts; or having achieved TMOS Administration Certification.

Course Objectives

  • Describe the role of the BIG-IP system as a full proxy device in an application delivery network;
  • Set up, start/restart/stop, license, and provision the BIG-IP system;
  • Create a basic network configuration on the BIG-IP system including VLANs and self IPs;
  • Use the Configuration utility and TMOS Shell (tmsh) to manage BIG-IP resources and use as a resource when troubleshooting;
  • Create, restore from, and manage BIG-IP archives;
  • Understand and implement troubleshooting methodology to find and resolve issues;
  • View resource status, availability, and statistical information and use this information to determine how the BIG-IP system is currently processing traffic;
  • Use iApps to update BIG-IP configuration;
  • Perform troubleshooting and problem determination activities including using the iHealth diagnostic tool, researching known issues and solutions on AskF5, submitting a problem ticket to F5 Technical Support, and view traffic flow using tcpdump;
  • Understand the tools (ping, netstat, tcpdump, ssldump, WireShark, diff, Kdiff3, Fiddler, BIG-IP logs, etc.) available to use to identify BIG-IP and network issues from bottom to top;
  • List log files available, understand log levels, and use the appropriate files, log levels, and filters for troubleshooting;
  • Use High Speed Logging (HSL) and SNMP trap implementations to perform troubleshooting and problem determination activities;
  • Describe the role of iRules in affecting traffic behavior and how to use them to aid with troubleshooting and problem determination.

Full Course Outline

Lesson 1: Setting Up the BIG-IP System
Lesson 2: Reviewing Local Traffic Configuration
Lesson 3: Troubleshooting Methodology
Lesson 4: Working with F5 Support
Lesson 5: Product Architecture
Lesson 6: Troubleshooting – Bottom to Top
Lesson 7: Troubleshooting Tools
Lesson 8: Using System Logs
Lesson 9: Troubleshooting Lab Projects
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