Cisco Meeting Server Intermediate (COLLAB250)

Overview

The Cisco Meeting Server Intermediate course is an instructor-led, lab-based, hands-on offering by Cisco Learning Services. This course is designed to establish a minimum level of knowledge and competency among Cisco Meeting Server resale and installation partners, which enables them to install, troubleshoot, and maintain a single server and single server split deployment of Cisco Meeting Servers.
 

Target Audience

  • System engineers
  • Technical support personnel
  • Channel partners, resellers

Prerequisites

To fully benefit from this course, students should have the following prerequisite skills and knowledge:

  • Cisco Meeting Server Apps Foundation, or Acano Certified Operator or equivalent knowledge

Course Objectives

After completion of this course, students will be able to...

  • Install a Cisco Meeting Server in a single combined deployment
  • Install a Cisco Meeting Server in a single split deployment
  • Troubleshoot tools
  • Integrate Cisco Meeting Server with Cisco TelePresence
  • Video Communication Server (VCS), Cisco
  • Unified Communications Manager and Microsoft Skype for Business

Course Outline

Module 1: Cisco Meeting Server Single Server Solution

Lesson 1: Describing the Cisco Meeting Server Solution

  • List the main capabilities a standalone Cisco Meeting Solution
  • List the main audio features of the Cisco Meeting solution
  • List the main video features of the Cisco Meeting solution
  • List the main web features of the Cisco Meeting solution
  • List the features of the Cisco Meeting Solution team Space
  • List the features of the Cisco Meeting Apps
  • Describe what the Cisco Meeting Solution can connect to for cross-platform communication
Lesson 2: Reviewing Authentication and Encryption
  • Describe symmetric and asymmetric encryption and how a Transport Layer Security (TLS) connection is set up
  • Describe certificates and how certificates are used to authenticate messages
  • Describe how commercial certificates are obtained
Lesson 3: Describing the Single Server Solution
  • Describe the basic functionality of the Call Bridge, XMPP Server, Web Bridge, and Recorder components deployed on Cisco Meeting Server
  • Describe the single server solution and the components required
  • Describe the call flow of a single server solution
Lesson 4: Preparing for Cisco Meeting Server Installation
  • Describe three ways to deploy Cisco Meeting Servers in an enterprise.
  • Describe the services prerequisites for the Cisco Meeting Server installation
  • Describe the specific Domain Name System (DNS) requirements for a Cisco Meeting Server
  • Describe the specific certificate requirements for a Cisco Meeting Server
  • Describe the licensing requirements for a Cisco Meeting Solution
Lesson 5: Installing Cisco Meeting Servers
  • Describe the Cisco Meeting Server 1K hardware platform and installation
  • Describe the VMware installation options
  • Configure the IP, DNS, and Network Time Protocol (NTP) address of the Cisco Meeting Server
  • Configure self-signed certificates and syslog server
  • Upgrade Cisco Meeting Server
Lesson 6: Configuring the Web Admin
  • Describe the purpose of the Web Admin service
  • List three configurations that can be accessed on the Web Admin
  • Discuss the reason for using a port other than 443 to access the Web Admin with HTTPS
Lesson 7: Configuring the Call Bridge
  • Configure the Call Bridge
  • Configure Active Directory users from the Web Admin
  • Configure a CDR server from the Web Admin
Lesson 8: Configuring the Web Bridge
  • Describe the WebRTC App capabilities
  • Configure the Web Bridge
  • Configure the Call bridge to work with the Web Bridge
  • Firewall/NAT considerations on a single server deployment
 
Module 2: Troubleshooting Tools

Lesson 1: Using Troubleshooting Tools
  • Define the seven call detail record (CDR) record types and the information contained in each
  • Capture server configuration files (.json), crash log files, media and application .dmp files. Cisco Meeting
  • App crash files, and Cisco Meeting App diagnostic logs
  • Employ the built-in commands to identify Cisco Meeting Server solution issues including PKI, DNS Lookup, Ping, and Service Status
  • Identify common issues for end users using the Cisco Meeting Server solution

Module 3: Firewall Traversal and Unified Communications Application Integration

Lesson 1: Deploying a TURN Server
  • Describe the STUN (Simple Traversal of UDP through NATs [Network Address Translation]) protocol
  • Describe the TURN (Traversal Using Relays Around NAT) protocol
  • Describe Interactive Connectivity Establishment (ICE)
  • Discuss the call flow of a split deployment (including with Expressway, VCS, Cisco Unified Communications
  • Manager, and Microsoft Skype for Business components
  • Review the ports required for a split deployment
  • Configure the Cisco Meeting Server TURN server’s client IP address (public), and TURN credentials and realm
  • Configure the Call Bridge for TURN services
Lesson 2: Deploying Firewall and NAT Traversal
  • Describe the DNS Records required for a split deployment
  • Configure the internal server for Web Admin, Call Bridge and XMPP
  • Configure the Web Bridge on the external server
  • Configure the Trunk and Load Balancer
  • Describe how syslogs can be used to confirm connectivity between servers for a split server deployment. 
Lesson 3: Integrating with UC Platforms
  • Deploying firewall and NAT
  • Discuss the call flow of a Unified Communications integrated server solution
  • Describe how the Cisco Meeting Server Call Bridge is reached from Cisco VCS and Cisco Unified Communications Manager
  • Create outbound call rules from the Cisco Meeting Server Call Bridge to the Cisco VCS, Cisco Unified Communications Manager, and Microsoft Skype for Business
  • Create inbound call-matching rules on the Cisco Meeting Server Call Bridge
  • Describe the support for Cisco Meeting Server in Cisco TelePresence Management Suite
  • Describe how Cisco Meeting Server can be deployed as an Ad Hoc conference resource in Cisco Unified Communications Manager.
 
Lab Outline
  • Lab 1: Lab Connectivity
  • Lab 2: Single Combined Server Deployment Preparation
  • Lab 3 Single Combined Server Deployment
  • Lab 4: Troubleshooting Tools
  • Lab 5: Single Split Server Deployment
  • Lab 6: Unified Communications Integration

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