Cisco CCIE Collaboration Training

Course Information

Duration: 5 days

Version: CCIE Collab

Price: $4,495.00



Learning Credits:


Check out our full list of training locations and learning formats. Please note that the location you choose may be an Established HD-ILT location with a virtual live instructor.


  • Live Classroom

Train face-to-face with the live instructor.

  • Established HD-ILT Location

Interact with a live, remote instructor from a specialized, HD-equipped classroom near you.​

  • Virtual Remote

Attend the live class from the comfort of your home or office.



5-Day CCIE Collaboration Bootcamp is designed to be a challenging five-day course for CCIE Collaboration candidates ready for CCIE Collaboration Lab. This Bootcamp is designed for CCIE Collaboration candidates in the last months or weeks before their CCIE Collaboration Lab. During the week students will tackle challenging full-day mock labs Monday through Thursday. The candidate will practice strategy, time management, learn test-taking strategies and expose any weaknesses in order to resolve them before the lab on the final day of the course.


  • Candidate must be CCNA & CCNP Collaboration certified in advanced.
  • CICD – Implementing Cisco Collaborative Devices
  • CIVND2 – Implementing Cisco Video Network Devices, Part 2 v1.0
  • CCNP Collaboration Level Knowledge
  • 4+ years of experience in Cisco Networking


Target Audience:

  • Network professionals who install, configure, and manage Cisco collaboration solutions
  • Network Engineer
  • System Engineer


Course Objectives:

See Below.


Course Outline:

Day one

  • Network Infrastructure
  • VLANs/Dot1Q
  • DHCP
  • TFTP
  • NTP
  • Layer 2/Layer 3 Troubleshooting
  • Phone Registration
  • Remote Phone Control
  • Cisco Unified Communications Manager Setup (CUCM)
  • CUOS Administration
  • CUCM Serviceability
  • Service Activation/Status
  • Device Registration
  • Device Pools
  • Date/Time Groups
  • Phone Registration
  • Device-Specific Settings
  • Line/DN Basics
  • Line Directory URIs

Day Two

  • Cisco Unified Border Element (vCUBE)
  • CUBE Basic Configuration
  • Advanced SIP Configuration
  • Advanced H.323 Configuration
  • SIP-to-SIP Interworking
  • SIP-to-H.323 Interworking
  • Media Flow-Through/Media Flow-Around
  • DTMF Interworking
  • CUBE Box-to-Box Redundancy
  • Troubleshooting CUBE
  • SIP Trunking
  • SIP Normalization
  • SIP Pre-Conditions

Day Three

  • Static Dial Plan Routing
  • Traditional vs Globalized Dial Plans
  • Partitions and Calling Search Spaces
  • Translation Patterns
  • Numeric Route Patterns, Route Lists, and Route Groups
  • Local Route Groups (LRG/SLRG)
  • Calling, Called and Connected Party Transformations
  • SIP Route Patterns / URI Route Patterns
  • URI Dialing
  • SIP Profiles
  • InterCluster Lookup Service (ILS)
  • Unified Mobility
  • Extension Mobility (EM)
  • Extension Mobility Cross Cluster (EMCC)
  • GeoLocations and Filters
  • Mobile Connect (SNR)
  • CUCM Express (CUCME)
  • Basic SIP Setup
  • SIP Phone Registration
  • Advanced CME Features

Day Four

  • Unified Messaging – Unity Connection
  • SIP Integration with CUCM
  • SCCP Integration with CUCM
  • Message Waiting Indicators (MWI)
  • System Call Handlers
  • Audio Text / Phone Trees
  • Users and Mailboxes
  • Call Routing
  • Calling Restrictions
  • Advanced Features
  • Unified Messaging – Virtual Unity Express
  • Integration with CUCME
  • Users and Mailboxes
  • General Delivery Mailboxes
  • vCUE JTAPI and SIP, Prompt Management
  • Unified Presence
  • BLF Speed Dials and Call Lists
  • Unified IM and Presence Server Integration
  • Federations
  • Jabber
  • Jabber Softphone Mode
  • Jabber Deskphone Control Mode
  • Jabber Extend and Connect Mode
  • Jabber 11.9 on Premise
  • Contact Center
  • JTAPI Integration
  • Basic Scripting
  • Finesse

Day Five

  • Collaboration Edge
  • Mobile Remote Access (MRA)
  • Business to Business Calling (B2B)
  • Hybrid Services
  • Cisco Meeting Server
  • Ad-hoc and Rendezvous Conferencing Using Call Bridge Conferencing
  • Media Resource Management
  • WebRTC / Web Bridge
  • Troubleshooting
  • Full-Scale Lab
  • Lab Strategy