Cisco BroadWorks Engineering Professional IMS

Course Information

Duration: 5 days

Version: BW Eng Professional IMS

Price: $3,500.00



Learning Credits: 35


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The course represents the first stage to achieving certification as a Cisco BroadWorks IMS Certified Engineer. It is designed to present the certification candidate with a baseline level of information with supporting exercises within the Cisco BroadWorks IMS Professional course. The overall objective is to engage the student with concepts and facts that provide a solid baseline understanding of the basic role and function of each Cisco BroadWorks server within an IMS implementation of a BroadWorks network.

Special emphasis will be given to BroadWorks servers that represent the critical operational functionality to achieve basic service delivery (Application Server, Network Server, Xtended Services Platform, Profile Server, and Media Server).

Furthermore, it provides emphasis on how to troubleshoot a BroadWorks network by identifying call and provisioning logs, interpreting them, and forming conclusions for corrective measures.


The attendees should possess the following:

  • A basic level of knowledge in Unix/Linux.
  • A basic level of knowledge in Telephony.
  • A basic level of knowledge in IP networking.
  • An RDP software installed on Windows laptops (e.g. Windows Remote Desktop) or an equivalent software on Mac, e.g. Apple RDP application

Target Audience:

Course Objectives:

Successful candidates will demonstrate the ability to:

  • Gain a solid foundation of understanding for root concepts in learning the Cisco BroadWorks IMS AS-Mode implementation
  • Explain the BroadWorks Application Server, Network Server, and Media Server roles in an IMS architecture.
  • State the benefits of Enhanced Translations
  • Accurately explain the BroadWorks servers involve in performing Telephony Application Server (TAS) in IMS
  • Gain a deep understanding of BroadWorks Redundancy
  • Identify and explain the call-flows for various call scenarios
  • Provision IMS subscribers and successfully make a call from these newly provisioned subscribers and soft-clients.
  • Explain the Application Server IMS Interfaces and Diameter protocol
  • Understand the assignment of Service Logic as it applies to Originating and Terminating Services. Students will achieve this by assembling the variables (call types, policy instances, profiles, dial plan entries). In addition, understand the User Data, Private and Public profiles. Students will validate their configuration accuracy by use of the VTR utility on both the AS and NS
  • Apply troubleshooting best practices that can be universally applied to many encountered problem scenarios.
  • State the Best Practice for BroadWorks Patching
  • Understand the importance of proper Performance Monitoring and Reporting
  • State the effects of delay and how to properly manage Latency in BroadWorks
  • Demonstrate knowledge in the management of the logs, their location, purpose, and usage

Course Outline:

  • Cisco BroadWorks Application Server overview in an IMS architecture
  • Cisco BroadWorks Application Server Introduction
  • Cisco BroadWorks Architecture – Protocols/ Redundancy
  • Cisco BroadWorks Architecture – Access/Commands/Licensing
  • BroadWorks Application Server
  • BroadWorks Network Server
  • BroadWorks Media Server
  • Capacity and Performance Management
  • Troubleshooting