Basic ASA Troubleshooting

By Andrew Stibbards | 37 Min Video | Technical Level: Beginner

In this new Tech Talk session, SLI Instructor, Andrew Stibbards, discusses basic ASA troubleshooting. He will go over the basic steps and tools to gather information and verify known problems when dealing with your ASA, before going to Cisco TAC. The goal is for you to be able to perform basic device troubleshooting on your own.


Key Topics:

  • Introduction – 1:43
  • Troubleshooting Recommendations – 4:35
  • Cisco ASA (FW & IPS) Family – 9:13
  • Cisco’s Recommended Troubleshooting – 11:35
  • ASA Syslog – 23:24
  • Information TAC Needs – 31:36


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Instructor Bio: 


Andrew Stibbards attended Northern Virginia Community College from 2007-2011, where he studied Computer Science and English. Afterward, he worked in the DC-Metro area providing network and user support to over 30 companies. He was responsible for user support, maintenance, design, and implementation. After being hired by Sunset Learning in early 2013, he received his training under the supervision of the SLI instructors. He has experience with installation, configuring, operating and troubleshooting medium-size route and switched networks. Andrew teaches all courses in the CCNA and CCNP Routing and Switching track, as well as the CCNA Wireless and Security. He also teaches on deployment tactics for basic and advanced wireless networks.

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