Eden McMann

Author Archive

UCS-X 5th Generation Update

By John Gardner | 50 Min Video In this session, we will be covering the recently released UCS-X 5th Generation…

Amazon Connect Contact Lens

By Jed Demeule | 90 Minute Video Contact Lens, a feature of Amazon Connect, helps you follow the sentiment and…

UCCX Calendar Management

By Bruce Wilkinson | 45 Min Video UCCX V12.x introduces a new calendar management configuration and scripting process that can…

What’s New In ISE 3.0?

By Andrew Stibbards | 45 Minute Video In this session, we will dive into the new ISE 3.0 code for…
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