Cisco Unified Presence Design & Implementation Plus Mobility (PRSDI)

Course Length: 5 Days

Course Overview

With Cisco's move to its unified communications architecture, voice engineers must now be able to address Cisco Unified Communications Manager (UCM) deployment with Session Initiation Protocol (SIP) and Presence. Integration with Cisco UC products and third party solutions requires additional competencies.

By using Cisco Unified Presence Design and Implementation (PRSDI) v6.1 as a basis, and adding additional content on additional advanced topics such as mobility and SIP, PRSDI Plus Mobility will prepare you for installing and configuring a Cisco Unified Presence Release 6.1 solution. It also includes integration options with other Cisco Unified Communications products as well as third-party presence solutions, including Microsoft Live Communications Server, Microsoft Office Communications Server, and IBM Lotus Sametime. Finally, it presents deployment and maintenance options.

Course Benefits

The Cisco Unified Communications system provides structure and intelligence to help organizations integrate their communications more closely with business processes, and ensure that information reaches recipients quickly, through the most appropriate medium. In this course you will deploy key components that enable unified communicaitons: SIP and Presence with UCM 6.1 and with CUP 6.1 and integration with both 3rd party and Cisco applications. Presence will be implemented first in the Cisco environment and with the 3rd party presence solution, Microsoft OCS.

Call Admission Control (CAC) is necessary for maintatining voice quality, Resource Reservation Protocol (RSVP) is the recommended mechanism for CAC in deployments based on Session Initiation Protocol (SIP). You will migrate from locations-based CAC to RSVP both within CUCM and in the HQ and branch routers.

SIP provicdes a standards-based approach to enabling IP communications with numerous devices and applications. IP telephony engineers familiar with earlier Unified Communications manager releases must learn how to deploy the SIP features in UCM 6.1 to meet the increased demand for SIP functionality. You will implement SIP in the enterprise. Trunk side and line side SIP are covered at an advanced level that includes SIP Survival Remote Site Telephony (SRST) support which is critical for remote site reliability. Advanced SIP dial plans will also be given an in-depth treatment with supporting labs. To support learning these skills, you will configure Cisco 7961 phones, third-party SIP phones, and third-party SIP softphones.

The Cisco Unified Presence Server (CUP) is a critical component that collects information about a user's availability status and communications capabilities, including whether or not that user is using a communications device - such as a phone or Cisco Unified Video Advantage - or if that user has web collaboration or video conferencing enabled on their system. Based on information captured by CUP, applications such as Cisco Unified Personal Communicator (CUPC) and CUCM can improve productivity by helping users connect with colleagues more effectively by determining the most effective avenue for collaborative communication in real-time.

You will configure CUCM for Presence and create a SIP trunk for connection to the CUP server. Based on IETF standards Session Initiation Protocol (SIP) and SIP for Instant Messaging and Presence Leveraging Extensions (SIMPLE), CUCM 6.1 SIP and CUP 6.1 enable third-party SIP devices and integration with third-party presence servers. CUCM 6 illustrates the power fo deploying standards-based solutions as you integrate CUO with Microsoft's Office Communications Server (OCS) and validate presence features across the two platforms. You will see presence status among a Microsoft Office Communicator (MOC) client, Cisco SIP phones, Cisco Unified Personal Communicator (CUPC), SIPURA phones and third party SIP softphones.

 

Prerequisites

This course addresses advanced topics in depth and lab exercises are written at an expert level. Therefore, students must have taken one of the following classes, or have commensurate work experience:

• CallManager Bootcamp 4
• Communications Manager Bootcamp 5
• CIPT1 4.x
• CIPT1 5.0
• CIPT1 6.0

Coure Objectives

Upon completing this course, the student will be able to:

• Accomodate adoption and integration of features, capabilities, and enhancements introduced with CUCM 6.x when migrating from CCM 4.0
• Configure CUCM 6.0 to use LDAP for Windows AD integration
• Demonstrate the use of selected troubleshooting tools provided by or used with CUCM 6.1
• Configure SIP endpoints in the enterpriese
• Configure SIP trunks in the enterprise
• Configur SIP endpoints in an SRST environment
• Configure the CUP 6.1 component of a presence-enabled telephony solution with a CUCM 6.1
• Understand the features and integration requirements needed to implement a presence-enabled telephony solution with a CUCM 6.1 using CUP 6.1 and CUPC 1.2
• Migrate from locations-based CAC on network-based CAC using RSVP
• Integrate a presence-enabled Cisco Unified Communications deployment with a Microsoft OCS and MOC deployment
• Configure CUCM for Mobility [single number reach]
• Configure federated presence connections

Course Outline

• Presence Overview
• Design Cisco Unified Presence
• Integrate with Cisco Unified Presence
• Maintain Cisco Unified Presence
• Advanced Topics
• Configuring SIP Endpoints in an SRST Environment
• Implementing Call Admission Control Using RSVP
• Implementing Cisco Unified Presence Server
• Implementing cisco Unified Personal Communicator
• Integrating OCS and MOC