Cisco Unified Presence Design and Implementation (PRSDI)

Course Overview

This couse will help you learn how to install and configure a Cisco Unified Presence Release 6.0. Explore integration options with other Cisco Unified Communications products as well as third-party presence solutions, including Microsoft Live Communications Server, Microsoft Office Communications Server, and IBM Lotus Sametime. Also, examine deployment and maintenance options.

Target Audience

Senior system administrators, engineers, network architects, and integrators responsible for set up and management of Unified Communications networks incorporating Cisco and Microsoft technologies providing Presence and desk phone/remote call control.

Prerequisites

  • Cisco Unified Communications Manager
  • Network protocols including SIP
  • Unified Communications applications such as e-mail, voice mail, and presence
  • Basic Microsoft Server courses provide relevant background as well

Course Objectives

  • This is an application-oriented course: no router configuration is involved. You will focus on Presence server deployment, configuration, and integration tasks:
  • Cisco Unified Communications Presence architecture and administrative options
  • Configure CUCM 6/7 for presence
  • Integrate CUPS 7.0 with CUCM 6/7, Microsoft Active Directory, Microsoft Exchange, and Unified Messaging 5.0
  • Configure Cisco Unified Personal Communicator for presence, desk phone control, e-mail, and voice mail integration to provide a complete Unified Communications environment.
  • Configure IP Phone Messenger
  • Learn how to maintain and troubleshoot your CUPS system
  • Configure OCS to integrate Cisco and Microsoft technologies
  • Gain familiarity with Microsoft OCS architecture
  • Configure Cisco Unified Communications Presence 7.0 and OCS 2007 to support remote call control: MOC clients controlling Cisco phones

Course Outline

  • Course Introduction
  • Presence Overview
  • Introducing Presence
  • Cisco Unified Communications Manager Presence Design Cisco Unified Presence
  • Designing Cisco Unified Presence Server
  • Designing Cisco Unified Presence Deployments
  • Designing Cisco Unified Presence Security
  • Introducing Cisco Unified Personal Communicator
  • Configuring IP Phone Messenger
  • Integrate with Cisco Unified Presence
  • Cisco Unified Presence Interoperability
  • Integrating Cisco Products
  • Integrating Third-Party Presence Server
  • Deployment of Cisco Unified Presence
  • Installing Cisco Unified Presence
  • Configuring Cisco Unified Communications Manager
  • Configuring Cisco Unified Presence
  • Integrating with Microsoft
  • Configuring OCS and CUPS for Microsoft Office Control of Cisco 7965 IP Phones
  • Certificates, OCS, and CUPS
  • Integrating with IBM Lotus Sametime
  • Maintain Cisco Unified Presence
  • Cisco Unified Presence Serviceability
  • Exploring Cisco Unified Operating System Administration
  • Disaster Recovery
  • Presence Overview
  • Configuring Presence in Cisco Unified Communications Manager Express